Payroll Officer

About the job As a Payroll Officer you will be responsible to administer the timely, accurate and relevant processing and recording of payroll, and to assist the Senior Payroll Manager in other areas of the payroll function. You will be responsible for (but not limited to): • Timely and accurate processing of end-to-end payroll including new starter on-boarding, termination payments including redundancy, leave management and superannuation. • Fortnightly Payroll for Australia and New Zealand Payroll and may assist with our salaried monthly payroll. • Conduct end-of-month payroll processing tasks to ensure accurate financial reporting and compliance. • Assist with payroll tax submissions across various states to ensure compliance. • Respond to staff wage and salary queries. • Interpreting and applying a variety of awards and enterprise agreement. • Assist managers by providing necessary reports, superannuation statements, month and year-end procedure • Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards • Ensure all payroll queries are investigated thoroughly and responded to in a timely manner, meeting the Service Level Agreement (SLA) requirements • Provide escalated support to team members on the company Employee Self Service (ESS) portal. • Work with the Accounting team to resolve any queries that arise from the payroll department • The Payroll Officer is required to operate at that of specialist in their field. • Maintain confidentiality and awareness around sensitivities of employee pays and personal information • Clearly demonstrates through behaviours and actions all company guiding principles in interactions with stakeholders • Self-identify and discuss potential issues, concerns or difficulties with the Payroll Manager as they arise • Demonstrate a team focus by supporting the achievements of others • Constantly seek out learning opportunities to promote professional growth. • Support with Brand Ambassador invoice queries • Other tasks assigned by the Payroll Manager. What you should bring along: • A minimum of 2 years in a Payroll Officer position • A confident working knowledge of excel, at minimum intermediate level is essential • A working knowledge of the statutory obligations associated with payroll such as Superannuation, Work-Cover and Payroll Tax is essential • A working knowledge on performing marginal tax calculations • Experience with SAP EC, ECP and PCC will be highly regarded What you will get: Exclusive Staff Discounts - Enjoy up to 20% off in-store and a massive 70% off during the Family & Friends Sales. Extra Paid Leave - Celebrate your milestones with an extra day of Annual Leave every anniversary, Purchased Leave, Paid Parental Leave, and Bereavement Leave. Rewards That Reflect Your Value - We offer competitive pay, annual salary reviews, and a performance-based bonus scheme to recognise your impact. Celebrate You - We shine a light on our team through Monthly Heinemann Hero Awards, a $25 Birthday Voucher, and fun social events all year round. We love to celebrate our people! Grow With Us - Fuel your career with learning and development opportunities from hands-on training with our Retail Training Team to e-learning platforms. Make a Difference - Be part of something bigger through our Diversity, Equity, Inclusion & Belonging Program, and our commitment to Reconciliation. Wellbeing First - Access six free sessions with our Employee Assistance Program as an addition to your personal support system for navigating life’s ups and downs, both at work and at home. Retail is changing, Heinemann is changing, and it’s an exciting time to be part of our future. Lead from the front. Inspire performance. Shape what’s next. Heinemann Oceania is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. #LI-DNI