Plan to Plan Coordinator SOR

Ensure end-to-end planning excellence by integrating customer demand, inventory, order fulfilment, and logistics processes. Act as a strategic interface between key customers, Sales KAM, and internal supply chain functions to deliver high service levels, optimize inventory, and drive continuous improvement. Coordinate a team of P2P analysts, who are managing different customers inside the region Key Responsibilities: Customer Collaboration & Relationship Management Act as Logistic Key Account for strategic customers and Sales Key Account Manager. Lead weekly performance reviews and planning meetings in direct contact with Customers and sales team. Develop collaborative forecasting models and ensure alignment with supply chain capabilities. Plan regular customer visits and touchpoints. Order & Fulfilment Management Manage customer orders across channels (direct shipment from factory warehouses, consignment stock). Optimize availability using planning tools (e.g., OMP). Create orders/contracts, call-offs, delivery notes, and coordinate execution. Monitor open orders, allocations, delivery performance, and backorders. Analyse sales evolution and take corrective actions. Prepare weekly Landing Point highlights for Risks and Opportunities. Be the steward across the Markets of the correct adoption of order management and deployment processes based on the standards centrally identified. Transport & Logistics Coordination Plan and coordinate direct shipments from production. Resolve transport delays and exceptions with logistics teams. Track delivery KPIs and drive improvements. Closely work with Secondary Logistic Team to monitor service for EU and not EU countries and align on possible corrective actions. Demand Planning Collaborate with customers to integrate sales and stock data into forecasts. Align forecasts with production plans. Monitor inventory in customer warehouses using Adex (customer data exchange on stock and sell-on). Prevent stockouts and overstocking. Coordinate with DRP Planner to balance V plant/RDC and order book. Update DRP demand in OMP. Inventory Planning (Consignment) – where relevant Monitor and manage inventory in customer warehouses. Prepare unloading plans and manage safety stock. Ensure accurate data transmission and conduct physical stock checks. Perform audits and regular customer visits. Courier Service Support – where relevant Integrate courier analysis into sales forecasts. Highlight stock balancing needs in peripheral warehouses. Monitor service evolution and escalate issues to vendors. Data Analysis & Reporting Analyse KPIs (forecast accuracy, fill rate, transport delays). Build dashboards and reports for stakeholders. Use data insights for corrective and strategic actions. Analyse Adex data and use BI tools for real-time visibility. Process Improvement & Project Leadership Lead or support supply chain optimization projects. Identify and implement process improvements. Participate in digital transformation and tool enhancement initiatives. People Management Lead and develop the P2P analysts, including work planning, competency development, motivation, and support. Required Competences: Strong analytical and problem-solving skills. Excellent communication and stakeholder management. Proactive, customer-centric mindset. Ability to influence cross-functionally. High proficiency in ERP systems (SAP SD/MM preferred). Experience with planning tools (OMP). People management skills, including the ability to motivate, develop, and inspire team members Advanced Excel skills (VBA a plus). Fluent in English given the need to interact with HQ and stakeholders/ customers outside the region. Key Stakeholders & Interfaces: Strategic Customers Sales KAM Supply Chain Planning Team Logistics & Transport Team Customer Service Demand Planners DRP Planners IT & Digital Transformation Teams Tools and Frameworks: SAP SD/MM OMP Adex Excel (Advanced, incl. VBA) Power BI / Dashboards Internal R&Ops and LP reporting tools KPIs / Measures of Success: FTL % Fill Rate LP Accuracy Forecast Accuracy Order Fulfilment Lead Time Inventory Turnover Transport Delay Rate Direct Shipment % Reporting Structure: P2P Manager SOR/SWR The salary range is based on gender-neutral criteria: applicable CCNL requirements, responsibilities, working conditions and market benchmarks for the role and location. Final compensation will be determined based on gender-neutral criteria: experience, skills, and internal equity. Salary range: 31.266€ - 52.500€