Platform Tooling Engineer

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Confidential Public Trust/Other Required: Other Job Family: Software Engineering Job Qualifications: Skills: AWS Cloud Computing, Cloud Infrastructure, Cloud Operations, Information Technology Operations, System Administration Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This position is contingent upon contract award. As a Platform Tooling Engineer supporting the ATLAS enterprise tooling ecosystem, you will be trusted to administer mission-critical platforms and automate secure, reliable tooling services. You will be part of a multidisciplinary team supporting CMS digital modernization, Agile delivery, collaboration, and DevSecOps capabilities. MEANINGFUL WORK AND PERSONAL IMPACT: Collaborate with application teams, senior engineers, security personnel, and government stakeholders to operate enterprise tooling and provide responsive, people-focused technical support. Install, configure, operate, and maintain Jira, Confluence, Jira Service Management, GitHub Enterprise, Slack, CloudBees CI, IDM/Okta, associated plugins, CI/CD build agents, and supporting server, container, Kubernetes, and AWS infrastructure. Perform platform upgrades, patching, backups, user and access provisioning, license administration, certificate management, and preventive maintenance while supporting high availability and zero-downtime operations. Monitor platform health, availability, utilization, capacity, APIs, integrations, and logs; responding to alerts and incidents; troubleshooting technical issues; and escalating complex problems to senior engineering staff. Automate infrastructure and recurring operational tasks with Terraform, CloudFormation, Ansible, Packer, and scripting languages while maintaining runbooks, standard operating procedures, API documentation, training materials, and application-team onboarding resources. WHAT YOU’LL NEED TO SUCCEED - REQUIRED: Clearance: Ability to obtain and maintain Public Trust Education: Bachelor’s degree in computer science, information technology, engineering, or a related discipline; additional relevant experience may be considered in place of a degree. Certification: Relevant AWS, Atlassian, Okta, CloudBees, Kubernetes, Linux, DevOps, or security certification. Year’s of Experience: 5+ years of relevant experience in platform tooling, DevOps, CI/CD administration, cloud operations, systems administration, platform engineering, or a related technical field. Technical Skills: Experience installing, configuring, operating, and maintaining enterprise DevOps, collaboration, or CI/CD platforms such as Jira, Confluence, Jira Service Management, GitHub Enterprise, Jenkins, CloudBees CI, Slack, or comparable tools. Experience administering CI/CD controllers, build agents, pipelines, plugins, credentials, webhooks, APIs, and supporting integrations. Experience supporting Linux servers, containerized applications, Kubernetes platforms, and AWS cloud infrastructure. Experience performing platform upgrades, security patching, backups, restoration validation, certificate management, and routine preventive maintenance. Experience provisioning users and administering groups, roles, permissions, service accounts, SSO, MFA, and role-based access controls. Experience monitoring system health, availability, performance, capacity, utilization, APIs, integrations, and logs. Ability to respond to alerts, incidents, and service requests and troubleshoot platform, build-agent, access, network, API, and integration issues. Experience developing scripts to automate routine provisioning, administration, testing, monitoring, reporting, or maintenance activities. Working knowledge of infrastructure as code and configuration automation using Terraform, AWS CloudFormation, Ansible, Packer, or comparable technologies. Working knowledge of DevSecOps practices, including secure configuration, secrets management, vulnerability remediation, automated testing, and container security. Clear written and verbal communication skills for working with technical teams, government stakeholders, vendors, and end users. Collaborative mindset with a commitment to knowledge sharing, continuous improvement, automation, security, and customer service. Detail-oriented approach to platform configuration, access administration, documentation, and change management. Experience implementing highly available platforms, automated recovery, and no-downtime upgrades. Experience creating training materials, FAQs, user communications, and application onboarding documentation. Experience supporting CMS or another federal civilian agency within FISMA, security-assessment, and Authority to Operate environments. Schedule: CMS business hours (9:00 AM–5:00 PM ET) for non-production support; on-call rotation for 24×7 production support Location: Remote (CONUS), with the ability to travel to CMS Headquarters Travel: Up to 10% GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace undefined OWN YOUR OPPORTUNITY : Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #GDITcareers #OpportunityOwned #WeAreGDIT #transitioningmilitary #veterans #GDITFedHealthJobs The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% T elecommuting Options: Remote Work Location: USA MD Home Office (MDHOME) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans