PM Scheduling Manager

Join our team in Maplewood as a full-time PM Scheduling Manager! In this vital role, you will help advance our mission of providing compassionate, accessible dental care to the community. You'll support and lead our PM scheduling team, create a welcoming experience for patients, and help ensure our clinic operates efficiently so every patient can receive the care they need. Who We Are Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo. Scheduling Manager Responsibilities: Manages day-to-day operations of Scheduling Coordinators and their duties In charge of training of new Scheduling Coordinators Address patient concerns if a challenging situation arises Address provider’s schedule changes to support their schedule workflow Back-up for Treatment Coordinator as needed Inform patients of clinic protocols and procedures Perform all Scheduling Coordinator duties Coach and mentor Scheduling Coordinators/Treatment Coordinators Clinic Hours: Monday-Thursday 1:30pm-9:30pm Friday 12:20pm-5:30pm Qualifications: Minimum two+ years’ experience in a supervisory/managerial role 1-2 years of customer service experience, preferably within an office setting Excellent written and verbal communication skills Organized and skilled at multi-tasking in a fast-paced environment Experienced within MS Office or other computer software What We Offer: These benefit highlights are just a glimpse of our total rewards package, which includes a wide range of benefits and resources designed to support our employees both personally and professionally. Meaningful work where your contributions make an impact, supported by a collaborative team committed to growth and success Comprehensive medical, dental, and life insurance coverage Paid time off and holiday pay to support work-life balance 401(k) retirement plan with a generous company matching contribution $3.00 shift differential for all hours worked after 5pm About Us At Community Dental Care, we provide high-quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful. Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.