PMO Analyst

About us Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps our clients meet the demand for self-serve technology and provide meaningful consumer-like experiences that their pension scheme members expect from online platforms. Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management. With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023. Procentia people are a vibrant community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re proud of our welcoming and open culture, and our Values. They’re not just words on p aper – we’re dedicated to living them every day. Everyone is welcome here. The job: As part of our continued growth, we’re excited to be looking for a PMO Analyst to join our team. This is a varied and rewarding role where you’ll play an important part in both delivering brilliant outcomes for our clients and supporting meaningful internal change across our business. Here's what you'll be doing: You’ll be involved in a wide range of initiatives, giving you great exposure across delivery, change, and improvement: Supporting new client implementations You’ll help ensure a smooth start for our clients as we configure and deliver our platform to meet their needs. Implementations are where relationships begin, so your contribution will help set the foundation for long-term success. Enabling successful client projects and change initiatives Working alongside project managers, consultants, and client teams, you’ll help keep projects on track—ensuring they run smoothly, meet expectations, and deliver real value. Driving internal change and continuous improvement You’ll also play a key role in supporting internal initiatives, helping us improve how we work, embed best practices, and strengthen our Programme Management capability as we scale. Strengthening PMO standards and quality From tracking progress and managing risks to supporting governance and reporting, you’ll help ensure projects are delivered with quality, on time, and within budget. Why this role is exciting What makes us different is the flexibility of our software and the way we partner with clients. Every project is an opportunity to tailor solutions that genuinely meet their needs—and your work will directly contribute to making that happen. At the same time, you’ll be helping to shape how we deliver internally, influencing processes, tools, and ways of working that will support our growth for years to come. Essential Experience Minimum of 3 years’ experience in a PMO Analyst, Client Delivery, or Project Management role Experience working in an IT environment, ideally within pensions or financial services, with direct customer-facing exposure Demonstrable experience supporting the development and execution of governance frameworks, driving improved transparency, accountability, and delivery outcomes Lets talk about what's in it for you... · 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week · Buying and Selling holiday (up to 1 week) · Volunteer day · 5% Employer contribution pension · Life Assurance · Private Medical Insurance · Employee Assistance Programme (EAP) · Health care cash plan · Tusker – Electric Car Leasing scheme Don’t meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.