Process Management and Quality IE - Placement Year

START WITH WHAT ENERGISES YOU. At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you’re passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you’re sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good. At BMW Financial Services Ireland, we’re proud of our office environment and achievements. We offer a modern way of working with an empowering office culture, some aspects of which include: Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress. Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance. The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year. Process Management and Quality IE - Placement Year - 13 Month Placement (July 2027) - BMW Financial Services, Dublin. BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs. Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Process Management and Quality Intern to join our team. You’ll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you’ll also gain exposure to all areas of the business working with stakeholders at all levels. What awaits you? Drive the delivery of monthly key performance indicators across multiple departments within the Irish market, transforming data into meaningful business intelligence. Champion quality excellence by conducting comprehensive reviews of internal calls, emails, and operational processes, helping to uphold the highest standards across the business. Own and enhance the CRIF portal, ensuring the accurate and timely reporting of active and inactive finance agreements while supporting data integrity and compliance. Coordinate invoice payments across the Ireland region, playing a key role in maintaining seamless financial operations. Create engaging and impactful internal communications that connect teams, promote key initiatives, and strengthen business-wide engagement. Lead process improvement activities through the development, optimisation, and maintenance of process maps, driving efficiency and operational excellence. Design and deliver a diverse programme of employee engagement events, creating memorable experiences that foster collaboration, culture, and connection. Support the delivery of large-scale system enhancement projects through testing, analysis, and collaboration, ensuring regulatory requirements are met and key milestones achieved. Co-lead an intern project of your choice, offering the opportunity to deliver meaningful innovation and create a lasting positive impact for the brand. Partner with project teams and external suppliers to coordinate meetings, track actions, and maintain momentum through effective action planning and stakeholder management. Gain valuable experience in producing monthly management reporting packs that support strategic decision-making at senior levels. Assist with steering committee updates, helping to shape discussions, communicate progress, and support the successful delivery of key business objectives. What should you bring along? Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher Strong communication, influencing and facilitation skills. Excellent administration/project management/organisational/IT skills. Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems. Confidence to challenge the status quo and put forward suggestions for improvement. Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required). Why choose us? Great Pay – A competitive annual salary of €28,000, 23 days holiday per annum (pro rata to your contract) and an attractive pension scheme. Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance. Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts. What do you need to do now? If you apply, the next stages of the recruiting process could include a virtual assessment centre and a face to face interview with the Hiring Manager. Please note: To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation. Closing Date: Sunday 18th October 2026 Any further questions? Email us on Recruitment-uk@bmwgroup.com