Project Manager - Enablement Innovation and Automation 1

The opportunity The Junior Developer supports solution delivery, testing, documentation and rotating L1 production support while building capability across the solution portfolio. The role creates a managed development path through guided work across Microsoft Power Platform technologies and disciplined ownership of support activities. Your key responsibilities Complete configuration, development, testing, documentation, clean-up and support tasks under guidance. Contribute to solution development projects and support Developers on larger features. Build simple Power Apps, basic Power Automate flows and Dataverse updates under guidance. Complete basic Power Pages content and configuration updates under guidance. Prepare data, create basic Power BI reports and visualisations, and publish through approved processes under guidance. Provide rotating L1 support, including triage, evidence gathering, known-error checks and initial resolution. Own assigned support instances until resolved, escalated, reassigned by exception or closed. Handle user queries, access issues, permission issues, failures and escalation preparation. Perform testing, bug fixing, regression checks and evidence capture. Apply standards, application lifecycle management expectations, testing discipline and production-support practices. Key functional responsibilities Guided solution delivery Complete clearly scoped tasks across Power Apps, Power Automate, Dataverse, SharePoint, Power Pages, Copilot Studio, AI Builder and Power BI. Follow approved designs, patterns, naming standards and configuration guidance. Ask focused questions and escalate blockers with clear evidence. Testing and documentation Execute functional and regression tests and record results accurately. Capture defects, test evidence, configuration notes and user guidance. Complete clean-up, documentation and handover tasks before release. L1 production support Triage user queries, access and permission issues, known errors and failures. Gather reproducible evidence and attempt initial resolution within documented guidance and authorised access permissions. Maintain ticket updates and escalate with complete, accurate information. Capability development Build technical breadth through coached delivery and structured learning. Apply feedback and demonstrate increasing independence. Contribute lessons learned, checklists and simple reusable components. Skills and attributes for success Learning agility, curiosity and accountability. Methodical testing, troubleshooting and evidence gathering. Clear and respectful communication with users and technical colleagues. Ownership of assigned work and support instances. Willingness to learn across the full solution portfolio. To qualify for the role, you must have 0–2 years of relevant experience. Graduates are welcome; academic, personal or workplace Power Platform projects are accepted as evidence of capability. Relevant degree, diploma, technology learnership, or equivalent practical learning and project experience. Basic Power Apps and Power Automate capability, demonstrated through academic, personal or workplace projects. Ability to follow standards, patterns and instructions precisely. Strong attention to detail in testing, evidence gathering and fixes. Disciplined troubleshooting, clear escalation communication and a user-support mindset. Ideally, you will also have Microsoft Power Platform Fundamentals or Power BI certification, or active progress towards certification. Examples of basic apps, flows, Power Pages updates, Dataverse configuration or Power BI reports. Exposure to structured testing, service support or ticket management. Exposure to Dataverse, SharePoint, Power Pages, Power BI, Copilot Studio or AI Builder. These technologies also form part of the role’s guided development pathway. What we look for A practical, accountable professional who works well in flexible project-based teams, communicates clearly, applies proportionate governance, and focuses on solutions that are maintainable, supportable and aligned to business needs. What we offer A collaborative environment where you can contribute to practical innovation and automation across EY Africa. Structured learning, coaching and hands-on experience across a varied Microsoft Power Platform portfolio. Opportunities to strengthen reusable delivery patterns, governance standards and support practices. An inclusive team environment focused on quality, continuous improvement and building a better working world. About EY EY exists to build a better working world, helping to create long-term value for clients, people and society. Within Enablement Innovation and Automation, this role contributes by delivering trusted, scalable and supportable digital solutions that improve how work gets done.