Quality Technologist

Job Title Quality Technologist Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category Quality Assurance - SF Closing Date 19 November 2026 Quality Technologist Are you passionate about food quality and driven by delivering great products for customers? We're looking for a Quality Technologist to join our Own Brand team and play a key role in driving product quality improvements across our range. Working closely with suppliers, Product Developers, Buyers and Technical teams, you'll help ensure our products consistently meet specification, exceed customer expectations and deliver outstanding quality. This is an exciting opportunity for someone with quality, technical, product development or manufacturing experience who thrives on data analysis, problem solving and influencing positive change across the supply chain. What you'll be doing As a Quality Technologist, you'll support the delivery of our quality strategy through supplier engagement, customer insight analysis, benchmarking activities and quality improvement programmes. Key responsibilities include: Product Quality Management Monitoring product quality performance and identifying trends, risks and opportunities. Identify and Investigate quality issues supporting root cause analysis and corrective actions. Supporting quality management processes across Own Brand categories. Championing quality standards throughout the product lifecycle. Supplier Quality Management Reviewing supplier quality performance and compliance against specifications. Working with suppliers to resolve quality concerns and drive continuous improvement. Supporting supplier reviews, quality forums and performance scorecards. Participating in supplier visits and audits where required. Customer Insight & Quality Performance Analysing customer complaints, online reviews and quality metrics. Identifying recurring issues and supporting improvement plans. Monitoring the effectiveness of corrective actions and quality enhancements. Using data-driven insights to influence product improvements. Benchmarking & Consistency Programmes Conducting competitor benchmarking across Own Brand categories. Organising and facilitating consistency panels and product reviews. Supporting benchmarking sessions and product evaluation activities. Reporting findings and driving actions to improve product performance. Quality Improvement Delivery Coordinating product improvement plans from identification through to completion. Working cross-functionally with Product Developers, Buyers and suppliers. Tracking progress, managing timelines and escalating risks where required. Reporting progress through quality governance forums. Data Analysis & Reporting Managing quality trackers, reporting tools and improvement plans. Analysing performance data to identify trends and opportunities. Preparing reports and presentations for stakeholders and leadership teams. Ensuring accurate and timely quality reporting. What we're looking for Essential Experience within food quality, technical, product development, manufacturing or supplier quality environments. Strong understanding of product quality systems, specifications and supplier compliance requirements. Experience investigating quality issues and supporting corrective action programmes. Ability to interpret data and translate findings into meaningful actions. Experience working with customer complaints, quality metrics or consumer feedback. Excellent communication and stakeholder management skills. Strong organisational and project management abilities. Proficiency in Microsoft Excel, PowerPoint and reporting tools. Degree in Food Science, Food Technology or a related discipline, or equivalent industry experience. Desirable Retail, FMCG or Own Brand experience. Experience conducting sensory assessments, consistency panels or benchmarking reviews. Knowledge of supplier quality management systems such as QAS. Experience using customer insight and online review platforms. Exposure to supplier audits and factory visits. Why join us? This is an opportunity to make a real impact on products enjoyed by millions of customers. You'll work collaboratively with suppliers and cross-functional teams to drive quality improvements, influence product development and help shape the future of our Own Brand offering. If you're passionate about food quality, customer satisfaction and continuous improvement, we'd love to hear from you. Apply today and help us deliver better products for our customers, every day. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves