Reception Support Volunteer (Casual) - West Midlands Hospice

Volunteers are vital in helping to ensure that our hospices run effectively. We are currently looking for casual volunteers to support the day-to-day running of the hospice reception, while helping to provide a welcoming and supportive environment for our patients and their families. This flexible opportunity is ideal for individuals who can offer their time on an ad hoc basis, with no fixed commitment required. Availability: From as little as 3 hours at a time , Mon-Sun, with no requirement to commit to a set weekly or monthly schedule Time: Flexible between 9am and 6pm, subject to service needs and your availability Location: Marie Curie Hospice, Marsh Lane, Solihull B91 2PQ Criteria: Minimum aged 18 years or older What you'll do: Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed Receive deliveries and notify relevant staff Handle telephone calls with a polite manner and relay messages Escort visitors to areas within the hospice Communicate patient arrivals to relevant staff Assist with transport needs - booking taxis Why you'd be a great fit: Friendly, reliable, and positive attitude Courteous and helpful manner Comfortable talking to people from all walks of life Organised and self-motivated Committed to delivering excellent customer service Team spirit - contributing to a positive team dynamic whilst been actively independent in the role Respectful of confidentiality and boundaries What you'll gain: Full training, ongoing guidance and wellbeing support A sense of meaning and purpose A friendly network of volunteers Recognition for your time Travel expenses covered Access to discounts on shopping, travel, entertainment and more 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply) Need more information before applying? Contact Administration Manager Sarah Tambie T: 0121 703 3600 E: Sarah.Tambie@mariecurie.org.uk