Recreation Supervisor

Overview About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com Job Description The Recreation Supervisor will oversee engaging, safe, and high-quality activities and experiences for children and families. Responsibilities include, but are not limited to: Supervise the daily operations of the recreation areas. Plan and coordinate age-appropriate recreational, educational, creative, sporting, and equestrian-related activities. Ensure all children are supervised, safe, engaged, and appropriately cared for at all times. Welcome children and families and provide a warm, friendly, and professional experience. Maintain accurate records of attendance, registrations, parental consent, incidents, and special requirements. Verify authorised pick-up arrangements and follow child safeguarding procedures. Communicate professionally with parents and guardians regarding activities, requirements, and feedback. Supervise and support recreation attendants, activity leaders, and childcare team members. Prepare activity schedules, daily plans, event programmes, and seasonal initiatives. Ensure all play areas, equipment, toys, facilities, and activity spaces are clean, safe, and well maintained. Conduct regular safety checks and report hazards, damage, incidents, or maintenance requirements promptly. Coordinate with guest relations, membership, hospitality, events, equestrian, and operations teams. Support children’s parties, family events, school-holiday programmes, and member activities. Manage activity equipment, supplies, games, crafts, sports materials, and inventory. Ensure activities are inclusive, engaging, age-appropriate, and suitable for varying abilities. Respond calmly and professionally to behavioural concerns, accidents, emergencies, or complaints. Follow all child protection, health, safety, hygiene, first-aid, and emergency procedures. Maintain confidentiality when handling children’s, member, guest, and family information. Prepare regular reports on attendance, participation, incidents, feedback, and activity performance. Contribute to the continuous improvement of children’s services and family experiences. Perform other recreation, children’s club, family experience, and operational duties as required. Desired Skill & Expertise 2+ years of experience as a Recreation Supervisor, or a similar role. Proven experience supervising children and coordinating age-appropriate activities. Strong knowledge of child safeguarding, health, safety, hygiene, and emergency procedures. First Aid and CPR certification is highly desirable. Excellent communication and interpersonal skills. Warm, patient, energetic, responsible, and engaging personality. Strong leadership, supervision, organisation, and time-management skills. Creative approach to planning activities, games, and family experiences. Professional, polished, discreet, and service-oriented. Ability to work flexible hours, including evenings, weekends, holidays, and school breaks. Experience in luxury hospitality, family clubs, equestrian activities, or VIP environments is an advantage. Fluency in English is required; Arabic is highly desirable.