Remote Benefits Enrollment Agent (WFH)

Our organization is part of a long-established company that has been providing financial protection programs to working families for over 70 years. With operations across the United States, Canada, and New Zealand, the company focuses on supporting members of unions, associations, and other groups by offering life, accident, and supplemental health coverage designed to provide additional financial security.Representatives focus on building long-term relationships with the individuals and families they assist, providing guidance and support through a convenient virtual process.ResponsibilitiesProvide individuals with enrollment information and confirm eligibility for available programsManage inbound customer inquiries and respond to service-related questionsReturn calls and follow up with individuals requesting additional informationAssist clients in reviewing coverage options that best meet their needsPrepare and explain personalized coverage options using internal analysis toolsMaintain accurate records of client interactions and documentationParticipate in ongoing training and coaching to stay informed about program updates and servicesWhat We OfferComprehensive training and onboardingFully remote, work-from-home positionCompetitive compensation with weekly payPerformance-based bonus opportunitiesCareer growth and advancement pathwaysHealth benefits available after three monthsSupportive culture that encourages work-life balance