Remote Customer Service Rep

Who We AreWe’re not your average insurance organization. We put people first, stay flexible, and focus on the future. Our mission is to give hardworking families peace of mind by ensuring they have the right protection in place. Through technology, teamwork, and a growth-driven mindset, we make the process simple, clear, and stress-free.The OpportunityWe’re searching for individuals who love helping people and simplifying the complicated. You’ll be the trusted person clients turn to whenever they have questions, need guidance, or want to feel confident about their coverage. In this role, you’ll provide support, clarity, and reassurance—making sure every client feels taken care of.What You’ll DoKeep in touch with clients after they receive their policyExplain benefits, answer questions, and guide them through claimsBreak down coverage details in a way that’s clear and easy to understandWork with leaders to make onboarding smooth and seamlessBe the reliable point of contact clients count on for supportWhat Makes You a Great FitStrong communication skills and a genuine passion for helping peopleComfortable with technology and remote work environmentsOrganized, detail-oriented, and proactiveCustomer service experience is a plus, but not requiredLegally eligible to work in the U.S. or CanadaWhy You’ll Love It HereWork From Anywhere – 100% remote with flexibility to set your scheduleWeekly Pay + Incentives – Earn steady income with performance bonusesTraining & Mentorship – Step-by-step guidance to help you succeedCareer Growth – Real opportunities for advancement, not just a jobPeople-First Culture – Supportive environment built on purpose and growth