Remote Customer Support Advisor

We’re looking for motivated and dependable individuals to join our growing team. This position focuses on helping members understand their benefits, answering questions, and ensuring every interaction reflects care, professionalism, and integrity. The right candidate brings a people-first attitude and a passion for delivering quality service.What You’ll DoCommunicate with members through inbound and outbound callsSchedule and conduct virtual presentations for union members who request information about their benefitsProvide clear explanations of coverage options and assist with enrollment or updatesComplete necessary paperwork and maintain accurate recordsParticipate in leadership and personal development trainingCollaborate with team leaders to enhance member experience and process efficiencyWhat We OfferLong-term career growth and advancement opportunitiesFlexible hours and the ability to work remotelyResidual income and comprehensive health benefits1-on-1 mentorship and hands-on trainingAll-expenses-paid annual trips to exciting destinations (past trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)Minimum QualificationsExcellent communication and time-management skills18 years of age or olderMust pass a background checkHigh school diploma required (college education an asset, but not mandatory)Experience in customer service, sales, or related fields is helpful but not required