Residential Coordinator - Scheduler

SUMMARY The Residential Coordinator is responsible for successfully planning and executing the residential program scheduling needs and other functions related to scheduling while being cost effective to the department. This position requires efficiency, attention to detail, problem solving skills, adaptability, and positive relationship building. ESSENTIAL JOB FUNCTIONS/MAJOR TASKS Coordinates and assists with the scheduling of direct support professionals with program supervisors. In the absence of a program supervisor, the Residential Coordinator will assume primary responsibility for coordinating coverage. Communicates the schedules of direct support professionals to supervisors and managers. Ensures that time off requests are communicated and reflected on schedules. Monitors staffing vacancies and PTO coverage and call off needs on a daily basis through established systems. Determines coverage priorities in conjunction with program managers, and manages staff vacancies Trains new supervisors on Excentia Human Services’ policies and practices related to residential staffing and coverage. Organizes and maintains various schedules, including documenting, updating, and logging schedules and staff availability using established systems. Maintains and updates contact information. May provide direct coverage as requested. Responds to coverage cancellations and employee absences and makes prompt revisions to schedules as they are needed. Resolves urgent and immediate requests and /or schedule discrepancies with direct support professionals and their supervisors. Monitors and reduces the use of overtime when scheduling direct support professionals. Travel to residential homes and/or other locations to attend meetings as needed. Consults with the Residential Director regarding the general function of the locations i.e. staff vacancies/coverage need, long-range concerns and special program needs. Must be familiar with training requirements of staff prior to being scheduled, supervision levels at each location, etc. Completes a minimum of 24 hours of training relevant to human services training each training year. Works in all circumstances in a manner consistent with the Core Values of the organization. Any other duties and/or special projects that may be assigned. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, occasionally crouch, or crawl; and frequently to smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds with assistive devices, i.e. lift, cart, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. OCCASIONALLY-0-35% OF TIME FREQUENTLY-36-74% OF TIME CONSTANTLY-75% OF TIME Driving Standing Sitting Climbing Bending Reaching Crawling Walking Lifting/Carrying/Pushing/Pulling 0-10 lbs. Climbing Lifting/Carrying/Pushing/Pulling 11-25 lbs. Crawling Squatting Lifting/Carrying/Pushing/Pulling 26-50 lbs. Lifting/Carrying/Pushing/Pulling 50-100 lbs. The physical demands of this position are subject to Office of Developmental Programs (ODP) regulations and procedures. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMUNICATION Ability to read and interpret documents such as regulations, policies, procedures Ability to write detailed reports and professional correspondence. Ability to speak clearly and express self well with a diverse group of individuals, staff, and professionals. Ability to speak clearly and express self well in groups and in one-on-one conversations. Computer skills, ability to navigate the internet and complete web-based reports is required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to think independently, gather relevant information systematically, grasp complexities and use problem solving skills on a daily basis. Ability to act with clarity and in a timely manner. EDUCATION/EMPLOYMENT EXPERIENCE High school diploma or equivalency with familiarity with scheduling systems and managing schedules. Understanding of residential services in the human services field helpful. OTHER Valid and current Pennsylvania Driver’s License. ACKNOWLEDGEMENT: I have reviewed and understand the requirements including the essential job functions and physical demands of this job description and I agree that I can perform these requirements with or without reasonable accommodation. Excentia is an Equal Opportunity Employer.