Residential Supervisor (UMP)

Job Requisition ID: 59233 Opening Date: 10/20/2026 Closing Date: 11/02/2026 Agency: Department of Human Services Class Title: RESIDENTIAL SERVICES SUPERVISOR - 38280 Skill Option: UMP Certificate Bilingual Option: None Salary: Anticipated Salary: $5,328-$7,480/month ($63,936-$89,760/year) Job Type: Salaried Category: Full Time Number of Vacancies: 1 Bargaining Unit Code: RC062 Technical Employees, AFSCME Merit Comp Code: Work Hours : Various shifts, see below. Week A: 4:00pm-12:00am Sunday/Monday/Tuesday/Thursday/Friday; OFF Wednesday/Saturday Week B: 4:00pm-12:00am Sunday/Monday/Tuesday/Wednesday/Thursday; OFF Friday/Saturday Anticipated Hybrid Work Schedule Availability : Not available, fully in office Headquarter Location : 1151 S Wood St, Chicago, Illinois, 60612 Division of Rehabilitation Services Customer and Community Blind Services Illinois Center for Rehab and Education – Wood Street Work County : Cook Agency Contact : DHS.HiringUnit@Illinois.gov ​ This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position serves as Residential Supervisor for the Bureau of Customer and Community Blind Services/Illinois School for Rehabilitation and Education – Wood Street (ICRE-W) supervising and coordinating the duties of staff in the facility’s residential area. The Residential Supervisor verifies staffing schedules to ensure shift coverage for all assigned shifts and prepares, sets, and monitors schedules to meet facility needs and ensures the safety of the customers. Demonstrates commitment to valuing diversity, equity, accessibility, and racial justice by contributing to an inclusive working and learning environment. The Division is seeking to hire a detail-oriented individual with strong communication and leadership skills for this Residential Supervisor position. Essential Functions Serves as the Residential Supervisor for the Bureau of Customer and Community Blind Services / Illinois Center for Rehab and Education - Wood Street (ICRE -W). Coordinates and integrates the residential programs with other facility programming and activities. Serves as a working supervisor. Participates in orientation, training and staff development of residential staff. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to an Associate of Arts Degree, with course work in the health and human services fields, plus two (2) years direct care experience in a mental health/rehabilitation residential care setting. OR Requires two (2) years resident supervisory experience in a mental health/rehabilitation residential care setting. *Qualifying state employees in the Upward Mobility Program shall have the state requirements of this classification waived by successful completion of specific proficiency tests and training programs. Preferred Qualifications Two (2) years of professional experience working with individuals who are blind, visually impaired and/or Deaf Blind in a residential care setting area Two (2) years of professional experience investigating and analyzing issues and recommending an effective course of action for a public or private organization. Two (2) years of professional experience assessing operational needs for a public or private organization. Two (2) years of professional experience handling sensitive information and maintaining confidentiality for a public or private organization. Two (2) years of professional experience developing and maintaining professional working relationships with staff, customers, and the public, including those of other cultures and backgrounds. Two (2) years of professional supervisory experience assigning work and providing training and guidance to subordinates. Conditions of Employment Requires the ability to travel. Requires the ability to work after business hours, weekends and holidays. Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. *All the conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. About the Agency The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick days annually (Sick days carry over from year to year) 10-25 days of Paid Vacation time annually - (10 days in year one of employment) Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html This title is within the Upward Mobility Program (UMP) . General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles . To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission . UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application. This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS If you have questions about how to apply, please see the following resources: State employees: Detailed application instructions can be found in the Current Employee Guide at Application Procedures or by logging in to the career portal for State employees and viewing the instructions on Completing the Electronic Application . Non-State employees: Detailed application instructions can be found in the External Applicant Guide at Application Procedures or from Illinois.jobs2web.com – click Application Resources in the footer of every page of the website. Use the “Apply” button at the top right or bottom right of the posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in via the Employee Login link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to their career portal. Non-State employees should click the Sign Up link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to an existing external account or to create a new external account. State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com