Sales Consultant – Coricraft – Clearance Centre (Montague Gardens)

We are looking to employ a Dynamic, high performing Sales Consultant at our Cape Town Clearance Centre Branch. If you thrive in retail sales, commission, and a fast-paced environment, then we would love to hear from you. Sales maximization: Maintain and increase sales Ensure staff are aware of new stock and can answer product related questions Ensure no quotation remains on the system for more than 7 days Ensure available stock is pushed and sold Ensure targets are met and business growth ensured Exceed customer expectations by identifying and providing the best possible solutions Searching out opportunities for new business Actively keeping track of sales performance against target Providing excellent customer service at all times: Ensure customer expectations are exceeded Ensure that all customers are receiving service of the highest quality and standards Ensure all queries have been attended to Ensure that all customers have been contacted and that follow up notes are made on individual orders Ensure all Coricraft values are lived and for all staff to attain the level of excellence required Basic administration: Ensure the customer receives the correct products and delivery process is run in a smoother manner. Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake. Ensure that the correct amount and payment type is used when applying payment Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information. Ensure all customers are provided with constant service. Ensure that stock levels are correct and minimize stock losses Ensuring that showroom looks presentable at all times: To ensure a clean and tidy store in order to enhance display of the store To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot. To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade. Incumbent achieves results in ways that build strong partnerships, both internally and externally Client satisfaction / expectation management Participate effectively in a team and self-management: Incumbent achieves results in ways that build strong partnerships, both internally and externally Client satisfaction / expectation management Attending to incoming calls Attending to walk in customers Following company policies and procedures Must have a matric certificate (Grade 12) Sales qualification advantageous Experience: 2 years’ retail sales experience in a Furniture, Linen or Homeware environment Skills: Strong communication skills Strong interpersonal skills Good administration skills Computer Literacy Knowledge of Syspro Strategic sales planning Managing the Sales Process Customer value management Behaviours: Passion for people Target driven and customer focused Strong work ethic and hands-on attitude Demonstrates initiative to deliver results Ability to thrive under pressure Profit and turnover driven Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act