Sales Support Assistant: SanlamConnect: Gauteng South Region

Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth. This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities. Purpose of the Role This is an administrative support position that reports directly to an Operations Manager in the region. The SSA role is there to render sales support and administration to Sanlam intermediaries and regional sales management. Overview of Role Responsibilities • Provide sales and administration support to intermediaries, including quotations • Assist the intermediaries with the relevant product information • Process and monitor new business submitted • Monitor and report on relevant sales information to intermediaries/management • Support initiatives to increase the take up of technology with intermediaries • Providing limited after sales service Required Skills Data Collection and Analysis - Intermediate Works at an intermediate level to determine and analyze trends from data that is collected to assist with new business capturing. Typically works with guidance. Quality Assurance Methodologies - Intermediate Works at an intermediate level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works with guidance. Systems and Tools - Sales - Intermediate Works at an intermediate level to leverage customer relationship management software, sales automation platforms, and other relevant sales technologies to manage customer relationships and optimize the sales process. Typically works with guidance. General Experience Qualification/s and Experience: • Grade 12 or equivalent qualification • A relevant tertiary qualification would be advantageous Knowledge and Skills: • A minimum of 2 years relevant administrative experience within the financial services industry is preferred • Prior experience within a Broker or Advisor Services environment is preferred • Insurance product experience and knowledge of relevant quotation processes and systems is preferred Managerial Experience Not applicable Required Behavioural Competencies Ensures Accountability Communicates Effectively Manages Complexity Plans and Aligns Customer Focus Action Oriented Turnaround Times The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. The closing date for applications is 28 October 2026. The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated. The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.