SALES SUPPORT SENIOR OFFICER

Job Responsibilities & Tasks (Duties include but are not limited to) ( For Saudi National Only ) • Prepare necessary reports to sales manager based on request such as FG daily, back orders, Daily report, customer analysis, etc. • Process QRAs and Orders based on Authorization scheme approval path and escalate violations to higher management. • Prepare and Type requested letters to customers. • Receive and process all special orders in compliance with SPO procedure. • Receive and process customer creation activity & Documentation as per company procedure. • Follow up with Credit Officers on pending orders and report findings to accelerate process and eliminate delays. • Handle and track Courier between BUs and re-direct to concerned. • Handle outgoing and incoming phone calls and mail to and from the Sales Manager and check frequently company email address. • Maintain electronic files for all documentation, reports, communications, approvals, emails, etc. • Help Sales Manager with Monthly Forecast preparation. • Support Sales Manager for Business plan preparation. • Communicate Customer Categorization with Sales Managers for correction. • Replaces on Vacation Sales Support Coordinators. • Request and distribute stationery to the sales department. • Communicate & coordinate with the CSD for Item availability, transfer, delivery, Special orders etc.