Salesforce Engineer

Ciklum is looking for a Salesforce Engineer to join our team full-time in Bulgaria. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Salesforce Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. The company is on an incredible journey to become the universal symbol of trust. As the world's largest independent consumer review platform, they bring consumers and businesses together to foster transparency and improvement. With over 300 million reviews and 64 million monthly active users, the work we do together has a massive global impact, helping millions of people make better choices every day. In this role, you will join the Go To Market department within the Technology organization. You will be pivotal in delivering large strategic projects and change requests across the Salesforce platform, supporting commercial, marketing, ops, and customer service teams. You will work as a key link with the business-wide team responsible for the entire company’s Salesforce ecosystem, working with a proactive approach to operational excellence, system architecture, code quality, and process automation. Responsibilities: Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and platform automation (Flows) Integrations & APIs: Build and maintain secure integrations between Salesforce and internal/external systems using REST, SOAP, and various API integration patterns Declarative & Automated Solutions: Develop and maintain complex Salesforce Flows and process automations, balancing programmatic capabilities with declarative best practices for optimal performance and scalable architecture Collaborative Engineering & Peer Review: Participate in code reviews, troubleshooting, unit testing, and quality assurance alongside the cross-functional GTM Tech team and broader Salesforce engineering ecosystem DevOps & Delivery: Apply change management via standard CI/CD pipelines, using version control tools (e.g., GitHub) and deployment workflows for smooth project delivery Documentation & Compliance: Maintain comprehensive technical documentation, system auditing evidence, and integration/customization processes Team Growth & Support: Collaborate closely with technical and non-technical stakeholders, provide support and guidance to junior team members/administrators, and contribute to an inclusive knowledge-sharing environment Requirements: We are looking for engineers with a strong background in Salesforce development and apassion for high-quality, scalable code Experience: 5+ years of hands-on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud Core Declarative & Programmatic Skills: Expert proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform automation tools (Salesforce Flows) Web Fundamentals: Solid understanding of web technologies including HTML, CSS, and JavaScript Integrations & Security: Experience with Salesforce APIs (REST/SOAP, Bulk) and understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) Quality & QA: Strong focus on unit testing, debugging, and familiarity with automated testing frameworks (e.g., Provar) DevOps & Developer Tools: Salesforce CLI, version control (GitHub), and CI/CD tools Desirable: Certifications: Advanced Administrator or Platform Developer, or System/Application Architect certifications are a strong plus Exposure to Salesforce Community Cloud (Experience Cloud) or other collaboration platforms Hands-on experience or familiarity with Agentforce Knowledge of highly distributed system architectures and integration architecture patterns What’s in it for you? Regular salary reviews based on performance Corporate events: webinars, offline parties, and meetups Internal Mobility Program Tailored education path (including full access to Udemy, certifications, etc.) 25 paid days off: 20 business days of vacation per calendar year + 5 undocumented sick leave days Additional health insurance 100% company-covered Multisport card, with discounts available for family members About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. Since expanding to Bulgaria in 2022, we’ve been building a fast-growing team that thrives on learning, collaboration, and innovation. Join us on this exciting journey and help shape the future of our delivery center. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum. #LI-MH1