SAP Solution Analyst

Requisition ID : 20489 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: Pension Plan (at no cost to the employee) 401(k) plan with employer matching Available your first day: Medical, vision, dental, and life insurance Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) Parental leave (up to 4 weeks) and adoption assistance Wellness programs (including access to a recreation and fitness facility) Short and long-term disability plans Tuition assistance for both undergraduate and graduate programs 10 Employee Resource Groups for career development, community service, and networking Summary This role serves as a functional analyst supporting Workforce Software Time and Attendance, Payroll, and related SAP Human Capital Management solutions. The position partners with Payroll, HR Operations, Finance, and IT teams to maintain and enhance critical workforce systems including SAP SuccessFactors Employee Central Payroll, Workforce Software Time and Attendance, and associated integrations. What You'll Do Partner with stakeholders to understand business needs, define requirements, evaluate solution options, and recommend improvements that support operational and strategic objectives. Design, configure, test, implement, and support time and attendance, payroll, and related enterprise application capabilities. Analyze end-to-end processes, data, integrations, security, reporting, and system impacts to ensure solutions are scalable, secure, supportable, and aligned with enterprise standards and vendor best practices. Assess enhancement requests, define solution approaches, identify risks and dependencies, estimate impacts, and help prioritize work based on business value and operational needs. Troubleshoot complex applications, payroll, and timekeeping issues; perform root-cause analysis; coordinate resolution activities; and implement corrective actions to maintain system reliability and business continuity. Collaborate with technical teams, vendors, and business partners to deliver system changes, upgrades, integrations, releases, and continuous improvement initiatives. Develop and maintain functional specifications, solution designs, process flows, test scenarios, business requirements, and system documentation. Support testing, deployment validation, cutover activities, production stabilization, knowledge transfer, and post-implementation support. Analyze and support workforce management processes including pay rules, overtime calculations, attendance policies, accruals, scheduling, labor allocation, premium pay, and related payroll requirements. Support and troubleshoot integrations between timekeeping, payroll, HR, and other enterprise systems to ensure accurate processing and reliable data flow. Identify opportunities to simplify, standardize, automate, and improve payroll, timekeeping, and workforce management processes while maximizing delivered functionality and minimizing unnecessary customization. Serve as a subject matter expert for assigned solutions, communicating functionality, impacts, risks, and recommendations to technical and non-technical audiences. Education A bachelor's degree relevant to the assignment from an accredited institution is preferred. Experience We are targeting candidates at Level 1 or Level 2: This position may be filled at one of three levels outlined below, based on the candidate’s relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies. Level 1 — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered. Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered. Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered. Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor. Additional Requirements and Qualifications Travel to SRP field and office locations in the Phoenix metro area is required based on business and operational needs. Additional Requirements and Preferred Qualifications: Demonstrated commitment to continuous learning and maintaining expertise in assigned technologies, business processes, and industry best practices. Demonstrated understanding of business processes and the ability to translate operational requirements into sustainable technology solutions. Knowledge of integrated enterprise environments and the impacts of changes across business processes, applications, data, security, reporting, and system integrations. Ability to support solutions throughout their lifecycle, including strategy, design, configuration, implementation, operational support, and continuous improvement. Experience developing functional specifications, solution designs, business requirements, process documentation, test scenarios, and implementation guidance. Demonstrated ability to analyze the broader impact of proposed changes and maintain end-to-end solution integrity across connected business capabilities and enterprise applications. Knowledge of enterprise application support practices, including incident management, problem management, change management, testing, release planning, and production support. Ability to support solutions throughout their lifecycle, including strategy, design, configuration, implementation, operational support, and continuous improvement. Ability to evaluate competing business priorities, identify risks and dependencies, and make recommendations that balance business value, operational stability, and long-term maintainability. Knowledge of integrated enterprise environments and the impacts of changes across business processes, applications, data, security, reporting, and system integrations. Excellent verbal, written, and interpersonal communication skills, including the ability to communicate complex technical concepts to both technical and non-technical audiences. Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes, evaluate alternatives, and recommend practical solutions. Demonstrated ability to work collaboratively with business stakeholders, technical teams, vendors, and support organizations to achieve shared business outcomes. Demonstrated ability to manage time effectively support multiple initiatives concurrently and organize competing priorities in a dynamic business environment. Ability to maintain confidentiality when working with financial, personnel, operational, and other sensitive business information. Lean Six Sigma, or other relevant technology, process improvement, or project management certifications. Hybrid Workplace SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. Drug/Alcohol Policy Statement To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process. Equal Opportunity Employer Statement Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law. Work Authorization All candidates must be legally authorized to work in the United States. Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.