Senior Customer Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support based in Netherlands. Join a fast-growing SaaS environment where you will play a key role in delivering exceptional customer experiences for businesses in the watersports and outdoor activity industries. In this role, you will support customers across multiple markets by resolving technical issues, providing guidance, and helping them maximize the value of the platform. You will combine customer support expertise with problem-solving skills to improve satisfaction, reduce churn, and identify opportunities for growth. Working closely with Customer Success and technical teams, you will contribute to improving processes, documentation, and overall service quality. This is an ideal opportunity for a proactive support professional who enjoys autonomy, client interaction, and the fast-paced nature of a startup environment.