Senior Data Centre Operator

Your Role Provide operational support for data centre services Monitor the healthiness on the facilities, network, system, and application Perform first-line troubleshooting and issue resolution Support Whitespace management, Data Rack setup and Network cross-connections Incident handling and escalation to upper tier Responds to incidents, including escalation to relevant second-tier team when required Prepare and deliver operational reports in a timely manner Ensure SLA achievement and maintain regular communication with clients Maintain high standards of workmanship, quality, and service delivery To Succeed in the Role Form 5 / DSE graduate, diploma holder or above in Engineering, Computer Science, or related discipline Experience in data centre operations, NOC operations, or the telecommunications industry is preferred Good interpersonal, communication, and problem-solving skills Willing to work on a 24x7 shift roster and support emergency operational requirements as needed Fresh graduates are welcome