Senior Freight Forwarder, Import/Export

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Iselin, Wood Ave Division: Air & Sea Job Posting Title: Senior Freight Forwarder, Import/Export Time Type: Full Time The Senior Freight Forwarder, Import/Export is responsible for managing and coordinating high-volume international and domestic shipments from origin through final delivery. This role serves as a key point of contact among suppliers, customers, freight forwarders, customs brokers, and transportation providers, ensuring shipments are executed efficiently, accurately, and in compliance with US and international regulations. The position requires strong knowledge of import/export processes, customs clearance, domestic transportation, and related documentation, along with the ability to manage multiple priorities, resolve operational issues, and identify opportunities for cost savings and process improvement. The ideal candidate is a highly organized, analytical, and service-oriented logistics professional who can work independently and effectively in a fast-paced environment. You will handle... Imports and Exports Manage high volume shipments across multiple transportation modes (air, ocean, road) Coordinate shipments with suppliers, customers, freight forwarders, and customs brokers Ongoing follow-ups of orders and shipments from order placement through final delivery Manage and coordinate customs clearance with brokers and relevant authorities Handle required documentation, including Commercial Invoice, Packing List, COO, AES Filing, and Export Licenses, in coordination with the Import/Export Manager Monitor compliance with US and international regulatory requirements Domestic Transportation in the US Plan and book domestic transportation services, including FTL, LTL, Express and dedicated solutions Coordinate pickups and deliveries with suppliers and customers Handle temperature-controlled shipments, hazardous materials and special equipment when required Manage exceptions, delays and operational disruptions during transportation Operations and Control Serve as the primary point of contact between the facility and the freight forwarder Prepare monthly KPI reports covering on-time delivery performance, reduction of delivery and customs clearance lead times, transportation costs and freight budget compliance, minimum shipments, and volume-to-weight ratio Identify cost-saving opportunities and process improvement initiatives Manage and follow up on claims related to damage, loss or late shipments POSITION REQUIREMENTS Education Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a relevant field (preferred) Experience Proven experience in managing high volume import and export shipments in the US from A to Z Experience working with international freight forwarders, domestic carriers and customs brokers Experience in the defense, aerospace or advanced manufacturing industries - significant advantage Experience handling temperature-controlled shipments and hazardous materials (preferred) Professional Knowledge In-depth familiarity with international freight forwarding processes and Incoterms Knowledge of Department of State, Commerce, license exceptions, ITAR, ability to read / interpret exporters/importers documents Knowledge of US customs processes Knowledge of Cargowise and ERP systems Full proficiency in Microsoft Office, Outlook, with an emphasis on Excel Personal Skills High service orientation and ability to work with multiple interfaces. Ability to work under pressure and meet tight deadlines Ability to work independently and make decisions. Ability to manage multiple tasks in a dynamic environment. Analytical thinking and problem-solving ability. Excellent interpersonal communication skills. "Can do" attitude with a "get the job done" mentality For this position, the expected base pay range is $56,500 - $75,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be. 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