Senior Manager of Housing and Residential and Living

Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Benefits at Eliot We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include: Generous Paid Time Off – Vacation, sick time, and paid holidays Comprehensive Benefits – Medical, dental, and vision plans Retirement Savings – 401(k) with employer match Wellness & Family Support – Discounted fitness services and access to trusted childcare resources Financial Security – 100% company-paid life and accidental death insurance Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development Eliot is seeking a Senior Manager of Housing and Living Programs to provide clinical guidance, intervention and supervision to clients as part of one of our Adult Community Clinical Services (ACCS) teams. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals. In this role you will assist and facilitate assessment and individual treatment for clients, guide clinical care and provide staff supervision in specialized residential programs. The ideal candidate will have experience overseeing residential programs and clinical services. Responsibilities: Provide direct supervision, performance management, and guidance to all Regional Housing Managers, Housing Specialists and Case Managers with all ACCS, PACT and Respite programs provide support and guidance as needed to Housing Specialists across all regions; hold housing meetings as needed. Manage the resource allocation, tracking, and development of all subsidies and contract rental assistance across all four geographic regions in collaboration with ACCS Regional Directors and Director of PACT Services. Provide guidance and support to Housing Specialists in developing relationships with local landlords, housing authorities, housing advocates and DMH in order to assist clients in finding affordable housing. Partner closely with Residential and Respite Managers, Regional and PACT Director(s), Eliot's Quality Assurance (QA) department, and DMH Site Licensors to ensure absolute quality standards of living across all licensed properties. Oversee and manage formalized tracking and execution systems for housing inspections across all regionally licensed properties. Lead a standardized onboarding process for new Housing Specialists, Case Managers and Managers, ensuring they understand Eliot-specific workflows and regional resources. Qualifications: Bachelor’s degree in psychology, rehabilitation, social work, or related field At least 5 years of experience working with adults with mental illness. At least 3 years of housing experience including developing relationships with landlords, realtors, housing authorities, homeless shelters and other housing providers. Must possess knowledge of public housing, tenancy rights and finding safe/adequate housing. Valid Massachusetts driver’s license and reliable transportation Schedule: Monday-Friday 8am-4pm Annual Salary $75,000 — $85,000 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.