Senior Program Manager, Commercial Systems (Fixed Term)

Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Program Manager, Commercial Systems (Contract) to provide interim leadership of Commercial Systems within Commercial Operations during a period of transition. In this role, you will own the intake, prioritization, and delivery of initiatives that support our Commercial teams by working with Systems partner teams from across the organization. You will set direction and stay hands-on to keep programs moving, with a high degree of autonomy. This is a 3 month contract with potential for extension. What You Will Do: Ensure the Commercial Systems roadmap reflects the highest-ROI work by running a clear intake and prioritization process, and saying “not now” to senior stakeholders when needed Turn ambiguous business requests into clear, documented requirements that admins, engineers, and vendors can build against Deliver multiple concurrent initiatives on time, from planning and dependency management through UAT, launch, and status reporting Keep Commercial and cross-functional stakeholders aligned by resolving competing priorities and removing roadblocks Keep the broader stakeholder group informed through consistent roadmap updates, status summaries, and timely escalations Maintain continuity of in-flight work by inventorying active initiatives and stakeholders in your first weeks Leave Commercial Systems more documented and easier to hand off than you found it, whether processes and decisions pass to returning team members or a permanent hire This is a remote role based in the US. What you'll bring 10+ years of related experience, including 3-5+ years running cross-functional programs or a systems or operations function Has built or run an intake and ROI-based prioritization process, and can say “not now” to senior stakeholders and make it stick Can run discovery with non-technical partners and turn vague asks into clear, documented requirements that engineers, admins, and vendors can act on Has managed multiple concurrent initiatives end to end, including planning, dependencies, UAT, launches, and status reporting Credible with senior leaders across Sales, Marketing, Finance, CS, and/or Ops, and skilled at resolving competing priorities without formal authority Strong written and executive communication, including roadmap updates, status summaries, and clear escalations Self-directed, able to get oriented quickly Nice to have: RevOps or GTM systems background (CRM, CPQ, marketing automation, data and reporting) Familiarity with HubSpot, NetSuite, or comparable systems Experience managing vendors, agencies, or contract administrators Prior interim, fractional, or consulting experience Experience in a high-growth company where process is still being built Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary Health, dental, vision insurance, and mental health resources An Ōura Ring of your own during your tenure 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated Paid sick leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $170,000- $200,000 Region 2 $154,700- $182,000 Region 3 $139,400- $164,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). ŌURA is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at ŌURA are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: ŌURA does not accept agency resumes. Please do not forward resumes to our jobs alias, ŌURA employees, or any other organization's location. ŌURA is not responsible for any fees related to unsolicited resumes.