Senior Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Support Engineer based in France.

As a Senior Support Engineer, you will operate at the core of complex, production-grade cloud environments supporting advanced AI and distributed computing workloads. This is a highly technical, hands-on role focused on diagnosing and resolving critical infrastructure issues across Linux, Kubernetes, networking, storage, and GPU-based systems. You will act as a senior escalation point for high-impact incidents, working directly with engineering teams and customers to restore service and identify root causes. The role goes beyond traditional support, combining deep debugging, systems thinking, and automation mindset. You will contribute to improving observability, tooling, and operational maturity across large-scale cloud platforms. This position is ideal for someone who thrives in fast-moving environments and enjoys solving ambiguous, high-stakes technical problems.