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Service Account Coordinator

Alphabeinsightinc

Columbus · OH · us Full-time 9h ago

Job description

Park 6 Logistics is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure seamless communication between customers and internal teams. This role plays a key part in maintaining exceptional service standards, coordinating account activities, and helping deliver positive customer experiences. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities Serve as a primary point of contact for client account inquiries and service requests. Coordinate communication between customers, operations teams, and management. Monitor account activity and assist with maintaining accurate records and documentation. Support account management initiatives to ensure customer satisfaction and retention. Track service performance and assist with resolving customer concerns in a timely manner. Prepare reports, updates, and account-related documentation as needed. Collaborate with internal departments to ensure efficient service delivery. Maintain professional relationships with clients and business partners. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Ability to prioritize tasks and manage multiple projects effectively. Detail-oriented with strong problem-solving capabilities. Professional and customer-focused approach. Comfortable working independently and within a team environment. Proficiency with standard business software and technology tools. Strong administrative and coordination skills. Competitive salary: $47,000 – $51,000 annually Professional development and career growth opportunities. Supportive and collaborative team environment. Hands-on training and skill development. Opportunities to work with a growing and dynamic organization. Exposure to account management, customer relations, and business operations. Long-term advancement potential based on performance. Stable full-time position with ongoing learning opportunities. Park 6 Logistics is a dynamic and growth-focused organization committed to delivering exceptional operational support and event execution solutions. We pride ourselves on fostering a collaborative environment where innovation, organization, and professional development are valued. Our team is dedicated to creating impactful experiences while maintaining the highest standards of service and efficiency.