Service Advisor

Bob Johnson Chevrolet is seeking a customer service minded individual to add to our service staff. We are looking to present a strong sense of Integrity, Compassion and professionalism to our customers. Values of teamwork, Drive and personal improvement are a must. We seek to invoke a sense of Hospitality and Caring to our service and sales customer alike. Previous Advisor experience preferred but not necessary. Willing to train the right motivated individual. Duties and Responsibilities: > Greetings customers with a smile, listening to their needs and concerns to properly write an effective repair order. > Advise customers about any necessary service for routine maintenance. > Act as a liaison between our technicians and customer regarding repair cost and completion times. > Preparing estimates for parts, labor and completion times for the repair and maintenance of vehicles. > Check progress throughout the day and relay any changes in estimate or promised time to customers. > Maintain high customer satisfaction standards and a professional appearance and attitude - A valid NYS driver's license