Service Shop Manager / Dispatcher

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Service Shop Manager / Dispatcher Rhythm CDJR $$$ TOP PAY $$$ Leadership Opportunity in a High-Performing Service Department Rhythm CDJR is seeking an experienced Service Shop Manager / Dispatcher to join our team. This is a unique opportunity for a proven automotive professional to step into a key leadership role within a fast-paced, high-volume service department. If you have a strong technical background, leadership experience, and a passion for driving efficiency and customer satisfaction, we want to hear from you. Why Join Rhythm CDJR? ✅ Competitive Compensation ✅ Flexible Schedule ✅ Excellent Team Culture ✅ State-of-the-Art Facility ✅ Paid Training and Professional Development ✅ Career Advancement Opportunities ✅ Stable and Growing Organization Comprehensive Benefits Medical, Dental, and Vision Insurance Life Insurance 401(k) Paid Vacation and Holidays Ongoing Leadership Development Employee Discounts on Vehicles, Parts, and Service Opportunities for Career Growth and Advancement What You'll Do As the Service Shop Manager / Dispatcher, you'll be responsible for maximizing shop productivity, supporting technicians, and ensuring customers receive an exceptional service experience. Key Responsibilities Implement and maintain an efficient technician dispatch system Assign work based on technician skill level, workload, and productivity goals Monitor and manage workflow to maximize shop efficiency Prioritize and oversee all comebacks to ensure timely resolution Review repair orders for accuracy, proper documentation, and completion Track repair progress and communicate status updates to Service Advisors Maintain organized and up-to-date repair logs Open and close repair orders as needed Coordinate with the Parts Department to ensure timely parts availability Assist with warranty compliance and manufacturer requirements Maintain high levels of customer satisfaction and service quality Support safety initiatives and ensure compliance with OSHA and company standards Work closely with service leadership to improve operations and technician performance What We're Looking For Required Qualifications Previous Automotive Technician experience Previous Management, Supervisory, Shop Foreman, or Dispatcher experience Strong understanding of dealership service operations Excellent organizational and multi-tasking abilities Strong leadership and communication skills Customer-focused approach to service Preferred Attributes High-energy and positive attitude Proven ability to lead and motivate technicians Strong problem-solving and decision-making skills Commitment to operational excellence Ability to thrive in a fast-paced dealership environment Take the Next Step in Your Leadership Career This role is ideal for an experienced technician, lead technician, dispatcher, shop foreman, or service manager looking to join a growing dealership that values teamwork, performance, and professional development. If you're ready to make an impact, lead a high-performing shop, and grow your career with an organization that invests in its people, apply today at Rhythm CDJR. Rhythm CDJR is an Equal Opportunity Employer and is committed to fostering an inclusive workplace for all employees.