Shift Leader - North Michigan Ave, IL

From Scratch with Love SeoulSpice serves delicious Korean food made from scratch with love. Inspired by traditional family recipes, our food is prepared by hand using house-marinated meats, fresh produce, and bold sauces and toppings. We're committed to improving the lives of our team members and the communities we serve. At SeoulSpice, you'll join a supportive, high-energy team where your work matters and there are real opportunities to learn, grow, and advance into leadership. If you share our five core values of Vibrancy, Respect, Dedication, Teamwork, and Growth, we'd love to meet you. Apply today and grow your future with SeoulSpice! Your Role at SeoulSpice The Shift Leader is responsible for leading the team and managing restaurant operations during an assigned shift. You'll position team members where they can be most successful, maintain a strong pace of service, and ensure every guest receives accurate, high-quality food in a welcoming environment. You'll lead from the front by working alongside the team, coaching in the moment, and stepping into any station where support is needed. You'll also coordinate with the Kitchen Leader and Sous Chef to keep the line stocked with enough fresh food to meet demand without overproducing or compromising quality. Your Responsibilities Will Include: Lead each shift with positive energy, organize the team, and communicate clear priorities. Create a welcoming guest experience while keeping in-person and digital orders fast and accurate. Coach Team Members, recognize great work, and provide helpful feedback. Keep the restaurant clean, stocked, safe, and ready for service. Handle guest concerns, complete daily shift responsibilities, and step into any station when needed. What You'll Bring to the Team We're looking for someone who: Has experience in restaurants, retail, hospitality, or customer service, including guiding or training others. Creates positive guest experiences and communicates clearly and respectfully. Can organize the team, set priorities, and stay calm during busy shifts. Leads by example, takes initiative, and maintains high standards for food, service, and cleanliness. Is dependable, eager to grow, and connects with our values of Vibrancy, Respect, Dedication, Teamwork, and Growth. Benefits of Joining SeoulSpice Competitive hourly pay, paid weekly Performance-based bonus opportunities A complimentary meal during each shift Medical, dental, and vision coverage for eligible team members* Paid vacation* Parental leave* Hands-on training and opportunities to learn every restaurant station A clear fast-track to Kitchen Leader or General Manager positions *Benefits vary by position, location, hours worked, and eligibility. What the Job Requires Applicants must be at least 18 years old. This position requires availability based on the restaurant's needs, which may include mornings, evenings, weekends, and holidays. This is an active, hands-on leadership position. Shift Leaders must be able to perform the essential duties of the role, with or without reasonable accommodation. These duties may include: Remaining on your feet and moving throughout the restaurant for most of the shift Regularly lifting and carrying 5–25 pounds and occasionally handling 40–50 pounds Reaching overhead and bending or squatting to access ingredients, supplies, and equipment Pushing, pulling, and moving supplies or restaurant equipment Safely handling knives, thermometers, kitchen equipment, cleaning tools, and POS systems Moving through stairs, doorways, ramps, elevators, and compact work areas Staying focused, coordinated, and productive during busy service periods Equal Opportunity Employer SeoulSpice is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, familial status, national origin, genetics, disability, age, veteran status, or any other characteristic protected classes as defined by federal, state, or local law.