Staff Captain - (on board luxury river cruise ship)

Staff CaptainRequirementsQualification as Captain on one or several of the following rivers:DanubeDutch and Belgian riversRhine, Main and MoselleSeine, Rhône and SaôneA or B river patentRadar and radio certificate for the respective areas of operationAbility to communicate in German for navigation purposesAbility to communicate in English with guests and company personnelLeadership skillsTeam playerGood social skills and ability to interact with guestsOrganized and dependable personality with a strong sense of responsibilityRole and ResponsibilitiesRepresent the company values and visionsEnsure a professional and courteous service while managing the daily operationsImplement and maintain company standards and operating proceduresAdhere and enforce the company “Safety Management plan”Observe all legal requirements and protocolsConduct quality controls and spot checksDistribute information within the team as well as to all other departments, including shore-side and head officeNavigate the ship safely from port to port along Europe’s riversDirect, manage and supervise all nautical-technical-safety mattersAssume responsibility for the safety of the ship, the guests, the entire crew, and environmental stewardshipSupervise and train the nautical team in carrying out deck workInteract with guests courteouslyLiaise with the hotel manager and cruise director to ensure guest satisfactionEvaluate nautical crew and provide feedback, including performance enhancing action plans when necessarySupport and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standardsLiaise professionally with local authorities during inspections and auditsMonitor the nautical crew vacation plansMonitor the nautical crew duty-schedules and ensure compliance with relevant labour legislationBe familiar with all docking locationsEnsure proper storage use and that emergency escape routes are always freeSide TasksPrepare and supervise winter repairsIn charge of winter harborManage other duties such as luggage service, loading, and garbage off-loadingManage and execute all safety drillsReport any accidents or incidents to the company accordinglyIdentify “near miss” situations accordingly and follow up with reportsParticipate in scheduled trainings, briefings, and meetings