Supervisor, Field Service

We are looking for a Field Service Supervisor to lead and develop a team of approximately 10 to 20 field service engineers , ensuring efficient and high‑quality service delivery to our customers. Main Responsibilities Manage the daily operations of the Field Service team, ensuring work orders are completed on time and within budget. Monitor team performance through KPI benchmarking, utilization levels, and continuous improvement initiatives. Act as a key partner to stakeholders such as scheduling, technical support, and business units. Conduct recruitment, onboarding, training, certifications, performance evaluations, and other personnel actions in alignment with the Field Service Manager. Support the development of team members through mentoring and skill enhancement. Collaborate with the Field Service Manager to optimize processes and Field Service activities. Lead by example, maintaining a strong focus on safety, quality, and customer satisfaction. A JBT Marel utiliza ferramentas assistidas por tecnologia, incluindo inteligência artificial (IA), para apoiar a análise de candidaturas. Essas ferramentas ajudam nossas equipes de recrutamento a identificar competências e experiências relevantes para a função com base em critérios relacionados ao cargo. Todas as candidaturas são analisadas por pessoas, e a IA não é utilizada para tomar decisões de contratação de forma independente. Estamos comprometidos com práticas de contratação justas, consistentes e inclusivas em nível global.