System Engineer - Vessels

Communication Internal Communication: • Manager - IT Operations and Service Management • IT Department • Cyber Security Team • All Business users External Communication: • IT Vendors Occupational Health & Safety and Environment Accountability: Are accountable for their acts and omissions. Responsibility: To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses. Authority: To stop work if they think the work is unsafe. Key Roles & Responsibilities 1. System Design and Implementation • Plan, design, and implement IT systems, including servers, networks, storage, and related infrastructure components. • Ensure that system architectures meet performance, security, and scalability requirements. 2. Server and Network Management • Administer and maintain servers, both physical and virtual, including operating system installations, updates, and patch management. • Manage network devices, ensuring smooth and secure data transmission. • Manage Satellite communication systems to maintain connectivity in remote maritime environment. 3. V-Sat Installation and Troubleshooting • Install, configure, align, test, commission, and maintain VSAT terminals and satellite communication systems. • Configure and troubleshoot satellite modems, antennas, BUCs, LNBs, transceivers, IDU/ODU equipment, and associated RF components. • Diagnose RF and IP-related faults and determine the root cause of service interruptions. • Perform preventive and corrective maintenance on VSAT systems. • Conduct site surveys and assess requirements for new VSAT installations. 4. Storage and Backup Solutions • Implement and manage storage solutions, such as SANs (Storage Area Networks) and NAS (Network Attached Storage). • Set up and maintain backup and disaster recovery systems. 5. Software and Application Support • Install, configure, and support various software and applications used within the organization. • Collaborate with application developers to ensure seamless integration. 6. Security and Compliance • Implement security measures to protect systems and data, including firewall configurations, intrusion detection, and access controls. • Ensure compliance with security standards and regulations. 7. Performance Monitoring and Optimization • Monitor system performance and proactively optimize resources to maintain efficiency. • Troubleshoot and resolve system and network performance issues. 8. Documentation • Create and maintain system documentation, including configuration, processes, and procedures. • Ensure that documentation is kept up to date. Education & Professional Qualification: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience. • Relevant industry certifications such as Microsoft, Cisco, CompTIA, ITIL, or equivalent are preferred. Professional Experience: • Minimum 4 years of relevant experience as an IT/System Engineer, preferably in the maritime or offshore industry. • Experience managing Windows, cloud, virtualization, networking, and modern workplace environments. • Hands-on experience with enterprise IT infrastructure, including identity, endpoint, and infrastructure management. • Experience with VSAT and satellite communication systems; maritime VSAT experience is preferred. • Experience implementing IT security policies, procedures, and operational standards. Geographic Experience: N/A Computer Skills: • Cloud Computing: Strong understanding of IaaS, PaaS, and SaaS models, as well as public, private, and hybrid cloud architectures. • Networking: Strong understanding of TCP/IP, routing, VLANs, LAN/WAN, DNS, DHCP, VPNs, and network security principles. • Virtualization: Ability to configure and manage virtual machines, virtual networks, storage, and associated virtualization infrastructure. • Security: Ability to implement and maintain security controls across cloud, on-premises, network, endpoint, and modern workplace environments. • Automation: Ability to use PowerShell, Python, Ansible, or similar tools to automate infrastructure deployment, configuration, administration, and routine operational tasks. • Modern Workplace: Experience supporting endpoint management, identity and access management, collaboration platforms, and enterprise Windows environments. Language Skills: Business fluent English Arabic Language is an advantage Market/Industry/Functional Knowledge: • Strong knowledge of cloud, Windows, modern workplace, virtualization, and enterprise IT infrastructure. • Good understanding of networking, cybersecurity, ITIL practices, and relevant compliance requirements. • Strong understanding of VSAT, RF and satellite communication principles, including link performance and frequency concepts. • Familiarity with major VSAT platforms and maritime stabilized antenna systems; maritime/offshore experience is an advantage. • Knowledge of enterprise technologies including Active Directory, Azure AD, DNS, DHCP, GPO, Endpoint Manager, SCCM, Hyper-V, and AVD. • Familiarity with project management methodologies such as Agile and Waterfall.