Tech Officer: Jnr System Engineer (KZN) - Fixed Term Contract

Business unit, Department, Reporting Business Unit CPS Department EIS Reports To Manager: DC South Grade OP2 Core Description Under general supervision, responsible for installation and operational support of VMWare & Microsoft based infrastructure and related back-end systems Key Deliverables / Primary Functions • Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations. • Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner. • Assist with project delivery. • Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. • the requirements of being part of a 24x7 on-call operation • Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these • VMWare based infrastructure support • Documentation/Technical Authoring • Hardware/Software Installation • Systems Testing and Quality Assurance • Patching, software updates and deployment of business applications Core Functional Skills & Capabilities Communication ICT Knowledge Infrastructure Management Teamwork Troubleshooting Core Behavioural Competencies Analysing Applying expertise & Technology Culture Match Deciding & Initiating Action Delivering Results & Meeting customer expectations Job Match Working with people Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience 2 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support) Certifications VEEAM VMWare Linux Certification (CompTIA Linux, LPIC) Microsoft Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 0 Level of Engagement Operational/Technical Special Requirements / Employment Condition Valid Drivers license Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker