Tech-savvy Paralegal with a passion for customer service

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tech-savvy Paralegal with a passion for customer service based in Germany.

This role offers the opportunity to combine legal expertise, customer support, and technology within an innovative LegalTech environment.
You will play a key role in helping customers achieve successful outcomes by providing legal drafting support, answering product-related questions, and guiding users through technical processes.
Working across customer success, legal operations, and technical support, you will ensure a seamless client experience from onboarding through ongoing service.
The position blends analytical thinking, communication, and problem-solving with hands-on exposure to modern legal technology solutions.
You will collaborate with a supportive, remote-first team that values continuous learning, open communication, and customer-centric innovation.
This is an excellent opportunity for a proactive legal professional who enjoys working at the intersection of law, technology, and customer success.