Technical Analyst (Temporary Opportunity for up to 12 months)

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers. In this role, you'll: Partner with business and technology stakeholders to analyse requirements, identify risks and opportunities, and support the successful delivery of new and enhanced technology solutions. You will investigate complex business and system challenges, translate user needs into clear technical specifications and user stories, and provide expert advice to ensure solutions are designed and implemented effectively. Working across multiple initiatives, you will develop a strong understanding of system functionality, monitor key deliverables, and drive outcomes that align with business objectives. This role requires strong problem-solving, stakeholder engagement, and communication skills, with the ability to balance immediate operational needs while contributing to long-term process and service improvements. For more information on this position and business unit, view the role description and information pack About You For you to be successful within this role you should meet with all the following criteria: Circa 5+ years performing the duties, as described above Strong knowledge of business analysis processes, with the ability to identify opportunities, mitigate risks, and facilitate effective business and technology outcomes Proven abilities tr anslating complex technical information into clear and actionable insights for non-technical audiences Sound understanding of data analysis, system functionality, and application interactions, with the ability to evaluate impacts and support the delivery of effective technology solutions Demonstrated experience in Agile IT environments, including facilitating scrum activities and working closely with global delivery partners to support the successful delivery of technology solutions Nice to Haves: Experience developing SQL queries and Python based solutions to support data analysis, system investigations, troubleshooting, and continuous improvement activities Experience within the public transport domain is desirable, or demonstrated experience working in a complex, regulated environment with strong governance, compliance, and risk management obligations Relevant certifications such as IIBA, CCBA, CBAP, Professional Scrum Master (PSM), AZ-900, or equivalent Experience in software testing or working closely with testing teams to support test planning, defect resolution, UAT, and successful solution delivery This is a fixed term opportunity until 31 December 2027 . This role is based in a hybrid environment, with 50% of your time spent in the office. To support team collaboration, you will be based in the South Eveleigh office every Monday and Wednesday . This is a Grade 8 role, paying between $141,678.00 - $158,677.00 + super . The grade level will be assessed based on your relevant skills, experiences, capabilities, and qualifications etc. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers . Flexible work options may be available. Learn more via Flexible work options and policy Apply today Applications close 11:59 PM, Sunday 22nd November 2026 For more information about this role, please contact KEVIN.DORAN@TRANSPORT.NSW.GOV.AU. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Hybrid