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Technical Information Engineer

Komatsu America Corp

Wadeville · za 2h ago

Job description

Join Komatsu and Be Part of Something Big! Key Job Responsibilities Identify and analyse the information needed to produce, step-by-step instructions for operating, troubleshooting, and maintaining Komatsu equipment and narrative descriptions of the design and functions of Komatsu equipment, Initiate and drive technological developments and innovation in the “How to guide” space and analyse industry trends; Gain awareness of and familiarity with Global and Regional regulations, standards, and industry guidelines relating to technical writing; Assist with creating documentation for technical service manuals and parts manuals for machine-specific OEM, rebuild and aftermarket technical documentation; Assist in creating training content & documentation for sales & services aswell internal documentation; Research, collect and analyse information from subject matter experts and other Engineering resources (including databases, technical drawings/models, spreadsheets, and written references); Develop and maintain an archive for all generated and validated documentation; Interface with Project Management, Marketing, Engineering, Services and Manufacturing to produce, and coordinate the production schedule for Technical Publications; Generate, distribute and manage all documentation requests; Initiate Engineering change management (ECM) for all technical documentation requests using the SAP platform; Manage the validation of all technical documentation; and Manage and create the department purchase requisitions. Minimum Skills required. A tertiary qualification in Engineering or a related field; A minimum of three to five years’ experience in an engineering environment; Experience in the mining industry would be advantageous; Strong verbal and written communication skills in English; Experience in technical writing or copywriting would be advantageous; Practical experience using XML, DITA, and content management systems to create and maintain structured technical documentation; Proficiency in standard office productivity applications and digital document-management tools; and A valid driver’s license and access to reliable personal transport; Behavioural Competencies required. Builds effective working relationships and collaborates across departments to gather technical input, resolve issues, and achieve shared objectives; Demonstrates business acumen by understanding how accurate, compliant, and timely technical information supports customer requirements, operational efficiency, product performance, and commercial objectives; Adapts quickly to changing priorities and technical requirements, organises competing workloads effectively, and consistently delivers accurate work within deadlines ;and Demonstrates initiative, sustained energy, and a strong drive to achieve agreed objectives and deliver high-quality results within required timelines. Diversity & Inclusion Commitment Applicants whose skills, competencies, and experience best match the above requirements will be invited for an interview. Closing date : 12 October 2026

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