Total Rewards Operations Specialist

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences —powered by world‑class content , strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership. Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide , we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com . Position Summary The Total Rewards Operations Specialist II provides operational support across Compensation, Benefits, incentive programs, and related People & Culture processes. The role helps ensure recurring activities are completed accurately and on time, maintains data integrity across HR systems, prepares reports, and responds to employee and manager inquiries. Compensation and Benefits leadership retain ownership of program design, policies, priorities, and strategic decisions. This position hybrid 4 days in office accepting candidates local to Las Vegas, NV; Reno, NV; and Zapopan, Mexico. Key Responsibilities Total Rewards Operations Support day-to-day Compensation and Benefits operations, annual planning, incentive programs, and other recurring processes. Maintain accurate Total Rewards data, documentation, audit trails, and process controls in HR systems. Investigate data discrepancies, system issues, and employee or manager questions; coordinate resolution with People & Culture, HRIS, Payroll, Finance, and other partners. Track project calendars, status updates, and action items for Total Rewards initiatives. Compensation Operations Maintain job codes, salary grades and ranges, position setup, and related compensation data in HR systems. Support compensation requests and audits, including reviews of jobs, locations, employee assignments, and salary structures. Prepare compensation reports and analyses covering salary positioning, compa-ratios, salary changes, and incentive data. Assist with compensation cycle preparation, testing, validation, reconciliation, and market pricing. Incentive and Bonus Administration Support short-term incentive and bonus programs by validating eligibility, targets, and plan assignments. Calculate and reconcile incentive targets, payments, and adjustments; investigate discrepancies across systems and data sources. Prepare supporting reports and documentation, and help answer program questions. Benefits Operations and Administration Provide assigned administrative support, such as maintaining trackers, organizing documentation, preparing materials, and following up on action items. Help coordinate annual activities and benefits initiatives, including open enrollment, by tracking schedules, communications, and deliverables. Coordinate routine requests with vendors and internal partners; document issues and route complex cases or decisions to Benefits leadership. HR Systems and Process Support Support Total Rewards processes in HR systems and partner with HRIS on configuration, testing, data validation, and issue resolution. Identify process or system gaps and recommend improvements, including automation opportunities. Develop and maintain procedures, process documentation, and user guides. Build strong working relationships across Compensation, Benefits, HRIS, Payroll, Finance, Legal, and other teams; provide timely support during high-volume cycles. Required Qualifications Bachelor’s degree in Human Resources, Business, Finance, Accounting, or a related field—or an equivalent combination of education and experience. 2–4 years of experience in Compensation, Benefits, Total Rewards, HR Operations, HRIS, or a related field. Experience handling confidential employee and compensation data and working with HRIS or related administration systems. Strong analytical, problem-solving, and communication skills, with close attention to detail. Advanced Excel skills, including XLOOKUP, INDEX/MATCH, SUMIFS, pivot tables, and data validation. Ability to investigate discrepancies, manage competing priorities, and meet deadlines in a high-volume environment. Preferred Qualifications Experience supporting compensation planning, merit cycles, incentive programs, salary structures, job codes, or market pricing. Experience with benefits administration, payroll interfaces, vendor reconciliations, or employee benefits inquiries. Experience with SAP SuccessFactors or similar HR systems, compensation survey data, or global Total Rewards programs. Experience using reporting or data visualization tools such as Power BI. Experience developing procedures, operational controls, or process documentation; CCP, CEBS, or related certification. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. IGT is the global leader in gaming. For more information, please visit www.igt.com .