University Co-Op Student - Key Accounts Business Analyst - Winter 2027 - Toronto

52078 - Toronto - Temporary 12 months Hiring salary range: $2,136.59 - $3,301.53 / bi-weekly Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! As a Business Analyst Co-op Student, you will have the opportunity to gain valuable hands-on experience that complements your academic studies. In this role, you will support some of Ontario’s largest energy consumers by working collaboratively with the Large Customer Accounts team within the Key Accounts department. You will contribute to a variety of initiatives and projects in the following areas: Large customer contract fulfillment, Database management, Large customer project tracking and performance reporting, Customer initiative development and implementation, Process development and continuous improvement, Customer communications, Invoicing and payment activities. Your job duties may include: Aid in the development, analysis and tracking of customer contracts and commitments to meet connection project deliverables. Collect and analyze customer data from several databases (MS CRM, SAP, SharePoint etc.) to develop reporting for the purpose of business planning, forecasting, performance reporting, and dashboards. Conduct quality assurance monitoring of databases and customer contracts to ensure compliance with applicable codes and regulatory mandates. Support Account Executives with managing large customer relationships by providing project monitoring, invoicing and project commitment tracking. Prepare written material including web content, training documentation and process mapping. Identify issues, problem solve and propose solutions to support continuous improvement of process, contract, and data management activities. This job will provide you with the following professional development: Opportunity to learn and apply skills in a professional work environment. Develop analytical, communication, problem solving, and time management skills. Experience working in a cross-functional team, engaging with different lines of business such as Project Management, Finance, Asset Management and Law. Enhance your knowledge of large customer relationship management, commercial contract fulfillment and customer satisfaction performance measures. Insight into the electricity industry within Ontario. Exposure to a variety of applications including Microsoft CRM, SharePoint, Power BI, and SAP. Job Requirements: Discipline: Communications, Business Administration or equivalent. Academic Level: Second Year or higher completed. Must have strong written and verbal communication skills. Must have strong organizational skills. Must be proficient with Microsoft Word, PowerPoint, Outlook and Excel. Experience with VBA is considered an asset. Ability to work well in a team environment, especially within cross-functional teams. Ability to multitask and prioritize work. Self-motivated and proactive to complete tasks as required. Strong analytical and problem solving skills. Strong willingness to learn and attention to detail. Hydro One requires that all students applying for student opportunities be enrolled in post-secondary level studies and be returning to full-time studies upon the completion of their work term. Exceptions will be made in cases where students require a work term in order to graduate. If you are an international student, please ensure you have obtained a proper work permit and a Social Insurance Number (SIN). Speak with your school’s career centre if you have any questions about acquiring this documentation. We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026. "Employer of the year 2026" Deadline: October 12, 2026 In the event you are experiencing difficulties applying to this job please consult our help page here . We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted. Accommodations Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. Compensation The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role. This posting is for an existing vacancy. AI Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making. Consent and Privacy Notice Hydro One uses Knockri Inc. to administer behavioural assessments as part of its recruitment process. Hydro One and Knockri will collect and use your name, email address, job identifier, recorded audio or video responses, transcripts, and assessment results. If you contact candidate support, information you provide during that interaction may also be collected. This information will be used to: Administer and support your assessment; Record, transcribe, and analyze your responses using artificial intelligence; Generate assessment scores and insights; Transfer assessment results to Hydro One’s recruitment system; and operate, secure, and maintain the assessment platform. AI-generated scores and insights will support Hydro One’s recruitment process but will not independently determine the outcome. Authorized Hydro One personnel will evaluate candidates and make final hiring decisions. Your information may be accessed by authorized Hydro One and Knockri personnel and approved service providers where necessary to provide recruitment, assessment, technical, integration, or candidate-support services. It will not be used to train or improve general AI models. Assessment information is primarily stored in Canada. Your name, email address, job identifier, and assessment results may be temporarily processed in the European Union to transfer information between Knockri and Hydro One’s recruitment system. Information processed outside Canada may be subject to the laws of that jurisdiction. Hydro One will retain assessment results according to its records retention schedule. Knockri will retain recordings and transcripts for the term of its agreement with Hydro One, unless Hydro One requests earlier deletion. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in this notice.”