UX Designer -- 16917

Job Title: UX Designer Location: Remote Years of Experience: 5-10yrs Openings: 2 Pay Rate: $60/hr on W2 Overview Navy Federal Credit Union is seeking an experienced UX Designer to support the modernization of internal tools used by Member Service Representatives. This role will focus on replacing legacy systems with scalable, intuitive, and user-centered digital experiences that improve employee workflows and enhance member service delivery. The UX Designer will collaborate closely with Product Management, Engineering, Business Analysts, and UX teams to create development-ready solutions aligned with enterprise design standards and accessibility requirements. Experience working within enterprise environments and familiarity with Microsoft Dynamics platforms is highly preferred. Key Responsibilities Design intuitive, modern user experiences for employee-facing enterprise applications and internal service tools Translate complex legacy workflows into streamlined, user-centered interfaces and interactions Create high-fidelity UX/UI designs, prototypes, wireframes, and interaction specifications ready for engineering handoff Apply and contribute to enterprise design systems to ensure consistency, scalability, and accessibility compliance Partner with Product Owners, Business Analysts, and Engineering teams to define requirements and deliver effective solutions Collaborate with Microsoft Dynamics development teams to support platform-integrated experiences Participate in Agile ceremonies including intake, refinement, sprint planning, and design reviews Identify workflow inefficiencies, usability gaps, and operational risks within existing systems and propose optimized solutions Conduct usability validation activities and iterate designs based on stakeholder and user feedback Ensure alignment with enterprise accessibility standards, compliance requirements, and UX best practices Required Qualifications 5+ years of professional experience in UX Design, UI Design, or Product Design Strong portfolio demonstrating end-to-end UX design for complex enterprise or large-scale applications Proficiency in Figma for interface design, prototyping, and design system management Experience delivering development-ready designs with detailed interaction and functional specifications Strong collaboration experience working directly with engineering teams in Agile environments Excellent communication, problem-solving, and stakeholder management skills Preferred Qualifications Experience designing internal tools, operational platforms, or employee-facing systems Hands-on experience with Microsoft Dynamics 365 or similar enterprise platforms Experience modernizing or replacing legacy systems Strong understanding of accessibility standards, including WCAG compliance Experience within financial services or other regulated industries Familiarity with Agile delivery tools such as Jira or Azure DevOps Tools & Technologies Figma Microsoft Dynamics 365 (preferred) Jira / Azure DevOps Microsoft Teams Microsoft 365 Suite Success Metrics Delivery of high-quality, development-ready UX solutions that reduce engineering ambiguity Improved usability and operational efficiency for Member Service Representatives Consistent application and evolution of enterprise design systems Strong collaboration across UX, Product, and Engineering teams Successful modernization of legacy workflows into scalable digital experiences Engagement Details Remote contract opportunity Embedded within a centralized UX organization Highly collaborative environment with Digital, Product, and Engineering stakeholders Opportunity to contribute to large-scale enterprise modernization initiatives About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.