UX Designer

About The Company Tanla Platforms Limited is a leading provider of cloud communications solutions, specializing in delivering innovative CPaaS (Communications Platform as a Service) offerings that enable businesses to enhance their customer engagement through seamless messaging, voice, and video communication services. With a strong focus on technology-driven solutions, Tanla has established itself as a pioneer in the telecom and digital communication industry, serving a diverse global clientele. The company is committed to fostering a culture of innovation, agility, and excellence, continuously evolving to meet the dynamic needs of the digital economy. Tanla's dedication to quality, security, and user-centric design has positioned it as a trusted partner for organizations seeking to transform their communication strategies. About The Role We are seeking a highly skilled Lead UX Designer to join our dynamic team at Tanla Platforms Limited. The ideal candidate will possess a strong design thinking mindset and proven leadership capabilities, capable of driving comprehensive user experience initiatives across our product ecosystem. As a key member of our collaborative, fast-paced environment, you will work closely with product managers, engineers, and architects to craft intuitive, scalable, and impactful user experiences. This role requires ownership of the design vision, mentorship of junior designers, and ensuring consistency, usability, and excellence in every aspect of our digital products. Qualifications The successful candidate will have 8-10 years of experience in UX/UI design, with a compelling portfolio demonstrating end-to-end design projects. A bachelor’s or master’s degree in design or an equivalent practical background is essential. You should possess extensive experience in designing for web, mobile, and responsive platforms, with a strong understanding of SaaS/CPaaS environments being a significant advantage. Expertise across all design phases—including user research, wireframing, prototyping, interaction design, and visual design—is required. Proven leadership skills in guiding cross-functional teams and aligning stakeholders around a shared design vision are critical. Proficiency in design tools such as Figma, Sketch, and Whimsical, along with excellent communication, storytelling, and stakeholder management skills, are necessary. The ability to balance user needs, business objectives, and technical constraints effectively is vital for success in this role. Responsibilities Lead comprehensive UX design processes, from initial research and ideation to wireframing, prototyping, and final delivery, ensuring high-quality output at each stage. Define and execute the overall design vision and strategy across multiple product lines, aligning with business goals and user needs. Create detailed user flows, wireframes, high-fidelity UI mockups, and interactive prototypes to communicate design concepts effectively. Develop and maintain scalable design systems and style guides to ensure consistency and efficiency across platforms and products. Collaborate closely with product managers, engineering teams, and leadership to influence product direction, prioritize features, and implement user-centric solutions. Conduct usability testing and evaluations, leveraging user feedback and data analytics to continuously refine and improve the product experience. Write clear, detailed design specifications to facilitate seamless handoff to engineering teams, ensuring fidelity and quality in implementation. Review engineering implementations, provide constructive feedback, and ensure adherence to design standards and best practices. Mentor and guide junior designers, fostering a culture of innovation, collaboration, and continuous learning within the team. Drive cross-functional alignment by advocating for user-centric design decisions and ensuring that user experience remains a priority throughout the product development lifecycle. Benefits Opportunity to work on impactful projects that influence millions of users worldwide, shaping the future of digital communication. Access to tremendous growth opportunities within a rapidly expanding telecom and CPaaS ecosystem, enabling professional development and career advancement. Collaborative and innovative work environment that values creativity, experimentation, and continuous improvement. Competitive compensation packages and comprehensive health benefits designed to support your well-being and work-life balance. Flexible work arrangements and a focus on fostering a diverse and inclusive workplace culture. Equal Opportunity Tanla Platforms Limited is an equal opportunity employer. We are committed to creating an inclusive environment that values diversity and promotes fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected status. We believe that diverse perspectives and experiences are essential to our success and are dedicated to fostering a workplace where everyone can thrive. www.tanla.com