UX Researcher

Working model: Remote | Type: Full-time Accepted is a software and digital transformation services firm helping clients accelerate innovation in Finance, Energy, Gaming, Telco, and beyond. With 20+ years of engineering excellence, we're known for building outcome-driven solutions and high-performing teams that feel like part of your own. We're looking for a UX Researcher to strengthen our remote delivery teams. What You'll Do Lead the full research lifecycle: Design, plan, and conduct mixed-method research (Qualitative/Quantitative, Behavioural/Attitudinal) to deeply understand customer needs, pain points, and new opportunities Generate and act on insights: Analyze new and existing research findings, synthesize qualitative data into compelling evidence, and translate complex research into clear, actionable recommendations for cross-functional teams Establish and advocate for research: Define and manage the user research process (discovery, validation, prototyping) in collaboration with Product Design and Data teams Collaborate and coach: Work closely with Product Owners and Designers to communicate insights effectively to stakeholders, and coach team members on best research practices and user-centered design principles Execution support: Handle essential research logistics, including recruiting participants, scheduling tests/interviews, and supporting designers in developing research questions and hypotheses Requirements What You'll Bring 3-5 years of experience conducting User Research; Deep expertise across the full research lifecycle, proficient in both qualitative (interviews, ethnography, persona development) and quantitative methods; Proven ability to synthesize complex data into clear, actionable insights; Hands-on experience managing research logistics, including participant recruitment and scheduling interviews/tests; Experience facilitating Usability tests and interviews for software products, with familiarity with remote testing tools; Experience collaborating effectively with Agile product development teams; A University Degree in a relevant field (Master's or PhD is a plus) Benefits Why Accepted Competitive compensation aligned with your experience and skills; Annual bonus scheme linked to company performance; Private medical, dental, and life insurance coverage; Ongoing professional development through training and certifications; Structured mentoring to support your growth and advancement Your Next Step Apply today and grow with a company where innovation, trust, and excellence come together. All applications are confidential. We are proud to be an Equal Opportunity Employer.