UX/UI Designer

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future. Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. If we do our job well, we genuinely add to the prosperity of our country and its people. How you’ll make an impact As a Senior UX/UI Designer at North, you’ll take ownership of complex experiences used by financial advisers and their clients, helping shape how advice and wealth management work gets done digitally. You’ll work across products, journeys and squads, turning complex financial, regulatory and operational problems into experiences that feel simple, intuitive and considered. This is a role with genuine ownership. You’ll lead design from early discovery through to delivery, make experience decisions, challenge assumptions and work closely with Product, Technology and the broader business to shape the right outcomes. You’ll balance customer needs with commercial, technical, risk and regulatory realities, and have the judgement to know when to push, when to simplify and where design can make the biggest difference. You’ll also help us shape what good looks like at North. We’re continuing to evolve our digital experiences, design system and ways of working, so you’ll have the opportunity to influence not just the product you work on, but how we design across North more broadly. That includes working collaboratively with other designers, strengthening our craft and helping us build a more consistent, connected experience across the ecosystem. What you will bring to the role You’re an experienced designer who is comfortable taking a complex problem and owning the experience through to a high-quality outcome. You combine strong UX thinking with equally strong UI craft, and can move confidently between understanding the problem, exploring and testing ideas, and working with engineers to get the details right in production. You’ll be comfortable working in ambiguity and navigating the realities of a complex business. You can bring structure to messy problems, use research and evidence to make decisions, explain the thinking behind your work and influence people with different perspectives. Experience in Wealth, Superannuation, Investments or Financial Services will help, but just as important is your ability to quickly understand complex domains and make them feel simple for the people using them. We’re looking for someone with strong capability across interaction design, information architecture, prototyping, user research, usability testing and visual design, with advanced Figma skills and experience working with design systems. You don’t need to be an engineer, but you should understand how digital products are built and be able to work closely with technology teams to turn strong design intent into strong shipped experiences. You’ll thrive here if… If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset. Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next. If you’re someone that can hold their own, you’ll find AMP quite liberating. Why we think you’ll love working at AMP Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it. We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. We believe in the power of inclusion and diversity We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website Ready to create your tomorrow? If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow. Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date