Vice President of Advanced Care Operations

Who is VetEvolve? VetEvolve is a network of veterinary practices built to support the people delivering care and the practices they lead. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique. We are intentionally focused on growth, not as an end in itself, but as a way to strengthen our practices, expand access to care, and create more opportunities for our teams. Guided by our values: Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise. Vice President of Advanced Care Operations Location: Remote/Hybrid Reports To: Chief Operating Officer Company: VetEvolve Position Overview The Vice President of Advanced Care Operations is a strategic and operational leader responsible for driving the performance, scalability, and integration of VetEvolve’s advanced care platform, including specialty, emergency, urgent care, and other high-acuity veterinary services. This leader will oversee operational excellence across advanced care hospitals and service lines, ensuring exceptional patient outcomes, client experiences, clinical team engagement, and sustainable growth. Reporting directly to the Chief Operating Officer, the VP of Advanced Care Operations serves as a key member of the operations leadership team, partnering closely with clinical leadership, regional operations leaders, and support services to execute VetEvolve’s growth strategy and elevate advanced care capabilities across the network. Key Responsibilities Strategic Leadership & Advanced Care Growth Develop and execute a comprehensive operational strategy for specialty, emergency, and advanced care services across the VetEvolve network. Build scalable operational frameworks that support growth, clinical excellence, and consistency across advanced care hospitals. Partner with executive leadership to identify market opportunities, service expansion initiatives, and strategic investments. Establish and monitor key performance indicators (KPIs), service level expectations, and operational benchmarks to drive accountability and continuous improvement. Advanced Care Hospital Operations Provide operational leadership and support for specialty and emergency hospitals, ensuring alignment with organizational goals and standards. Drive improvements in patient flow, capacity management, referral management, and client experience. Collaborate with medical leadership to optimize clinical operations while supporting high standards of patient care and medical quality. Lead initiatives focused on operational efficiency, workforce productivity, and sustainable growth. Clinical Talent & Workforce Strategy Partner with clinical and human resources leaders to support recruitment, onboarding, retention, and engagement of specialists, emergency veterinarians, and advanced care support teams. Develop workforce planning strategies that address staffing needs, productivity, and long-term growth objectives. Support leadership development programs that strengthen hospital leadership capabilities and succession planning. Service Line Development & Integration Lead the operational integration of newly acquired specialty, emergency, and advanced care hospitals from diligence through post-close stabilization. Develop scalable integration playbooks, implementation timelines, and operational standards to accelerate value creation. Ensure seamless onboarding experiences for new hospital partners while preserving local strengths and culture. Monitor integration milestones and performance outcomes, identifying opportunities for continuous improvement. Financial & Operational Performance Partner with finance leadership to develop budgets, forecasts, and performance improvement plans for advanced care operations. Analyze operational and financial metrics to identify opportunities for revenue growth, cost optimization, and enhanced service delivery. Ensure effective resource allocation and operational scalability across the advanced care portfolio. Cross-Functional Collaboration Collaborate with clinical leadership, facilities, technology, talent acquisition, and other shared services teams to support hospital performance and growth. Champion best practices and operational standardization while maintaining flexibility for local market and hospital needs. Serve as a trusted advisor to hospital leaders, regional operators, and executive stakeholders. Qualifications 10+ years of progressive healthcare, veterinary, specialty care, emergency medicine, or multi-site operations leadership experience. Demonstrated success leading complex operations across multiple locations and service lines. Experience supporting specialty, emergency, urgent care, ambulatory, or other advanced healthcare delivery models preferred. Strong financial acumen with experience managing budgets, operational performance metrics, and growth initiatives. Proven ability to lead large-scale operational transformations, integrations, and performance improvement programs. Exceptional communication, relationship-building, and executive leadership skills. Bachelor’s degree required; MBA, MHA, or related advanced degree preferred. What You'll Bring A strategic mindset balanced with disciplined operational execution. Deep passion for advancing patient care, clinical excellence, and client experience. Ability to build scalable systems that support growth while empowering local hospital leadership. Strong collaborative leadership style with a commitment to partnership, accountability, and continuous improvement. Experience navigating complex, high-growth environments with a focus on sustainable results. Alignment with VetEvolve’s values of care, partnership, innovation, and progress. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.