VP of Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP of Customer Success based in the United States.

This executive leadership role offers the opportunity to build and scale a world-class Customer Success organization within a fast-growing identity security environment.
You will define the customer success strategy, strengthen post-sales experiences, and drive long-term customer retention and growth.
The position combines strategic leadership, operational excellence, and cross-functional collaboration across customer-facing teams.
You will serve as the voice of the customer, helping shape product direction, improve adoption, and create measurable business impact.
The ideal candidate brings extensive experience leading customer organizations, a strong revenue mindset, and a passion for building trusted customer partnerships.
This is a high-impact opportunity for an experienced leader who wants to influence the future of secure digital identity solutions.