Water Efficiency Advisor

Job Requisition Number 9212 Work Type Permanent Job Function Operational Salary Range £26,200-£28,883 Base Ty Tywi Closing Date Sunday 11th October 2026 at 23:59 What you’ll be responsible for You will deliver our Water Efficiency Programme of offerings, this includes but is not limited to Water Efficiency Home Visits; Water Efficiency visits at Schools and other educational / public buildings Stakeholder engagement / education on Water Efficiency Represent Welsh Water in the community (ad-hoc), to promote Water Efficiency as well as other Welsh Water support schemes. Reporting on your delivery outputs through SAP. Install basic water efficiency products within customer properties (hose guns, shower heads). Develop new ways of educating and engaging our customer base around Water Efficiency. Support where required our Private Leakage workstream and/or Cartref programme. Support the Customer Field Operations, to engage and support with industry wide collaboration works including OFWAT Innovation competitions. Undertaking any other duties as required to meet the needs of the business. About you A proven track record in providing excellent customer service Enthusiastic about putting our customers first every day Enthusiastic, self-motivated, have an eye for detail, and be able to demonstrate excellent organisational skills The ability to work to defined deadlines and prioritise workload in order to meet those deadlines Environmental awareness, particularly around our Water Resource challenges, and Water Efficiency drivers Good to know Company van provided Interviews to be held week commencing 5th October 2026 Working hours will be 8am-4pm. The role will cover Swansea and all of West Wales If you would like further information on this role, please contact scott.hood3@dwrcymru.com Benefits Who we are Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019.