Works Support Officer - Russell Vale

You put people at the heart and take pride in the impact of your work. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, you'll: Join our Regional Road Network Maintenance team within our Road Maintenance and Resilience Division, supporting the delivery of infrastructure maintenance that keeps communities connected and people moving safely across NSW. Manage the delivery of maintenance programs to achieve agreed time, cost, quality and scope outcomes Coordinate with internal teams and contractors to plan, prioritise and deliver maintenance works across the Mid North Coast district Track project progress and report maintenance outcomes, including delivery status, costs and performance Monitor works to ensure safe, compliant and efficient routine maintenance delivery Apply effective cost management practices to support strong financial performance across projects Work closely with internal teams and delivery partners to resolve issues and support successful outcomes Be responsible for undertaking a range of maintenance support activities to support the section’s line management and maintenance delivery staff in order to facilitate the effective and efficient delivery of scheduled works. The Works Support Officer will also be responsible for: • Preparing and managing contract documents, assisting with tenders, and helping administer contracts • Supporting the planning and delivery of works by preparing management plans, maintaining training records, coordinating training and assessments, handling public enquiries, and carrying out asset inspections • Collecting, maintaining and analysing project and works data using databases, and preparing clear reports for management • Providing administrative support and advice to team members and acting as a point of contact for suppliers and customers when needed • Helping maintain Quality, Work Health & Safety (WHS), and Environmental systems by keeping records up to date, conducting basic audits, and supporting system improvements • Supporting continuous improvement initiatives and contributing to workplace changes by regularly reviewing systems and procedures • Working closely with a team of Engineers and other delivery staff, you will help keep projects on track while contributing to continuous improvement and strong quality, safety and environmental practices. This is an onsite and location specific role. The successful candidate is required to be based in Russell Vale. For more information on this position and business unit, view the role description and information pack About you You’re an engineer who enjoys hands-on operational delivery and is ready to own key maintenance projects, support infrastructure reliability and build a rewarding career in road maintenance engineering. You bring: • Experience or exposure to infrastructure or maintenance project delivery environments • Knowledge of road, bridge or transport infrastructure construction or maintenance practices • Strong organisational skills with the ability to manage competing priorities and deadlines Be responsible for undertaking a range of maintenance support activities to support the section’s line management and maintenance delivery staff in order to facilitate the effective and efficient delivery of scheduled works. The Works Support Officer will also be responsible for: • Preparing and managing contract documents, assisting with tenders, and helping administer contracts • Supporting the planning and delivery of works by preparing management plans, maintaining training records, coordinating training and assessments, handling public enquiries, and carrying out asset inspections • Collecting, maintaining and analysing project and works data using databases, and preparing clear reports for management • Providing administrative support and advice to team members and acting as a point of contact for suppliers and customers when needed • Helping maintain Quality, Work Health & Safety (WHS), and Environmental systems by keeping records up to date, conducting basic audits, and supporting system improvements • Supporting continuous improvement initiatives and contributing to workplace changes by regularly reviewing systems and procedures • Working closely with a team of Engineers and other delivery staff, you will help keep projects on track while contributing to continuous improvement and strong quality, safety and environmental practices. This is an onsite and location specific role. The successful candidate is required to be based in Russell Vale. For more information on this position and business unit, view the role description and information pack Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers . This is an in-person, on-site role. Apply today Applications close 11:59 PM Sunday 22 November 2026 For more information about this role, please contact DAVID.WALLMAN@TRANSPORT.NSW.GOV.AU. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Onsite