Director, Post Production Operations & Support

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The New York Times is continuing to expand its video journalism, identifying compelling video and audio stories across the depth and breadth of our report. We showcase the expertise of Times journalists on-camera, share urgent news updates, produce on-the-ground reporting, pioneering Visual Investigations, and Shows. We are looking for a Director of Post Production Operations and Support to oversee the video post-production workflows, systems, and technical support that enable reliable newsroom video and show production at scale. This role sits within the newsroom's Media Operations team, works across all field and studio production, and manages a team of post production and technical specialists charged with developing, implementing, and supporting best-in-class workflows for our video journalism. You will report to the Head of Media Operations and partner closely with the senior leaders overseeing our video journalism, the Director of Studios, and the leaders of production management, editorial operations, and cinematography. You are a collaborative, supportive leader with excellent communication skills and a future-oriented approach. This is an in-office position based in New York and includes regular attendance in the office four days each week. Responsibilities: Lead the Post Production Operations and Support function supporting all newsroom shows and video journalism produced globally (current video operations in New York, Washington, D.C., Los Angeles, San Francisco, London, and Seoul) Design, implement, and continuously optimize end-to-end post-production workflows to support fast-turnaround breaking news, Shows, Reporter Video, Field production, and long-form Visual InvestigationsWorkflows including but not limited to: ingest, cloud asset management, cloud edit, captioning and graphics, and finishing/publishing Lead the ongoing transition to cloud and automated workflows to minimize friction for studio and remote production Manage, develop, and grow the global post production operations and support team, including career development, performance management, hiring and training Partner with the Director of Studios on production readiness and the integration of studio systems with post-production and publishing workflows Partner with the IT and Networking functions to manage and scale post-production infrastructure, ranging from storage to high-speed file transfer systems Partner with the Audio Engineering team to unify holistic Audio and Video post workflows Oversee current and future vendor relationships across video and multimedia software, cloud services, media asset management and related services, ensuring production teams have best-in-class tools at their disposal Oversee the implementation and continuous customization of our MAM, to ensure our teams have workflows that best suit their needs, and that all video assets are properly tagged, searchable, and archived Establish, socialize, and maintain quality control standards for color, and other disciplines central to publishing video assets Collaborate closely with Editorial leadership to align post-production resources with editorial priorities and initiatives Maintain current documentation, training and technical onboarding for producers, editors, journalists, engineers and other newsroom partners Establish coverage, escalation and incident-response protocols for breaking news, major events, live productions and after-hours Show support Track operational measures including incident response and resolution, system reliability and quality control, and stakeholder satisfaction Partner with Media Operations leadership on annual budgets, procurement, vendor management, lifecycle planning and resource allocation Source and manage freelance technical and post-production support where needed Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world You will report to the Head of Media Operations Basic Qualifications: 10+ years of experience in video post-production operations 5+ years of management experience Experience supporting both studio and field production Proven deep knowledge of production and post-production systems, media asset management, cloud workflows, networking and digital publishing workflows Proven ability to build and continuously improve scalable systems while supporting urgent, deadline-driven production Demonstrated experience managing technology budgets, vendors, procurement and equipment lifecycles Proven experience leading technical teams in a fast-moving newsroom, media or broadcast environment Preferred Qualifications: Newsroom experience is strongly preferred Experience supporting shows, podcasts, episodic content or other repeatable multimedia production Strong leadership and collaboration skills, with a record of motivating teams, attracting and developing talent, and working effectively across the newsroom Excellent operational, organizational and communication skills, including the ability to manage competing deadlines and translate complex technical issues for non-technical stakeholders A systems-oriented problem solver who can develop scalable solutions while remaining calm under pressure Willingness to manage or provide after-hours, night and weekend incident or coverage support as breaking news requires Knowledge of The Times' digital video competitors and the video landscape REQ-020899 Additional Compensation and Benefits: For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process. The annual base pay range for this role is between: $170,000 — $190,000 USD Candidate Use of GenAI Tools: We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process. If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment. The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here . The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. 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