Employee Services Manager

Maintain and manage employee records, including contracts, personal files, and legal documentation. Oversee payroll processing, ensuring accuracy and timely payment of salaries and benefits. Ensure compliance with Egyptian labor laws and Swissôtel policies in all personnel matters. Monitor attendance, leave requests, and overtime records, addressing discrepancies when necessary. Administer employee benefits programs, including health insurance, retirement plans, and other perks. Provide guidance on labor law compliance and HR policies to employees and managers. Prepare and submit periodic reports on personnel data and HR metrics to management. Handle employee inquiries and resolve issues related to contracts, benefits, and employment terms. Collaborate with the HR team on recruitment processes by managing employee onboarding documentation. Develop and maintain a personnel database for efficient access to employee information. Coordinate with department heads to ensure alignment on HR and operational needs. Support audits and inspections to ensure the integrity of personnel processes and records. Conduct exit interviews and manage offboarding processes, ensuring proper documentation. Manage visa, work permits, and legal requirements for expatriate employees. Implement and monitor policies related to attendance, punctuality, and workplace discipline. Assist in implementing HR initiatives and training sessions for employees. Collaborate with the payroll team to ensure accurate processing of tax and social insurance deductions. Foster a professional and confidential environment in handling employee records and matters. Review and update personnel policies in line with legal and corporate changes. Act as a liaison between employees and management to maintain a harmonious workplace. Hospitality industry experience, particularly in hotel or resort operations Experience with Human Resources Information Systems (HRIS) and talent management platforms Demonstrated success implementing organizational change initiatives and process improvements experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us.