Enterprise Architecture Business Analyst

Enterprise Architecture Business Analyst Non-Union Position IS Enterprise Architecture; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5746 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. NOTE: This hybrid position is based at our headquarters in downtown Portland, Oregon. Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area. Employees are required to work onsite Tuesdays through Thursdays each week, with remote work flexibility on Mondays and Fridays, subject to business needs. This schedule supports collaboration, connection, and team engagement while providing flexibility for focused remote work. Introduction: Join NW Natural as an Enterprise Architecture Business Analyst and help connect business strategy to the technology decisions that support safe, reliable, and affordable natural gas delivery. In this role, you will serve as the business-facing partner for Enterprise Architecture, helping leaders and teams across the company by translating their needs into business requirements, evaluating and recommending solutions, navigating technical governance processes, and enabling informed outcome-driven investment decisions. Reporting to the Enterprise Architecture Manager, you will work closely with business stakeholders, Enterprise and Solution Architects, Cybersecurity, Compliance, Infrastructure, and the technical governance boards. Together you will ensure solutions are well understood, aligned with enterprise strategy, and reuse existing capabilities wherever possible. NW Natural is committed to safety, operational excellence, and business outcomes, and this role is key to turning that commitment into clear, practical technology direction. Position Summary: You will be responsible for building strong business partnerships that support Enterprise Architecture's business-outcome approach. This role is the front door to Enterprise Architecture services. You will focus on the intake and fulfillment of technology requests, coordinate solution assessments, and guide stakeholders through technical governance processes. You will develop and maintain business architecture artifacts, including capability maps, value streams, and roadmaps, that connect business priorities to technology capabilities. You will support informed portfolio, rationalization, and continuity decisions through analysis, Business Impact Analysis, and meaningful performance metrics. This role also performs traditional business analysis responsibilities, including requirements elicitation, process modeling, and business case development. Essential Duties & Responsibilities: Establish and maintain strong business relationships across the company that support Enterprise Architecture's business-outcome approach. Work with stakeholders at all levels to understand their needs, document requirements, and evaluate potential solutions. Manage incoming technology requests and coordinate solution assessments so that business needs, objectives, risks, and affected stakeholders are clearly understood. Coordinate and monitor solution assessments across architecture, security, compliance, infrastructure, and other technical teams to keep the work moving. Help business stakeholders navigate technology governance processes and connect them with the right resources to reach their objectives. Facilitate collaboration between business stakeholders and architects so they agree on solutions and the strategies behind them. Look for opportunities to reuse existing technologies and capabilities before introducing new solutions, reducing duplication, complexity, and cost. Develop and explore use cases with stakeholders and architects to evaluate the opportunities and risks of adopting new technologies. Create and maintain capability maps, value streams, and other business architecture artifacts. Identify capability maturity gaps and target states. Work with business and technology stakeholders to develop strategic roadmaps that connect business priorities with technology capabilities. Translate capabilities into people, process, and technology terms to define future-state business processes and prioritize value targets. Lead requirements elicitation and analysis. Make sure requirements are complete, consistent, traceable, feasible, unambiguous, and verifiable. Represent requirements and processes in other forms where appropriate, such as models, diagrams, prototypes, and scenarios. Develop business cases and ROI analyses for technology initiatives and present them to key stakeholders. Maintain and analyze the technology portfolio to support application rationalization and long-term business and technology planning. Lead Business Impact Analysis (BIA) engagements to understand how system disruptions affect operations and make sure business continuity needs are addressed. Lead the drafting and publishing of architecture standards and governance documentation. Coordinate the planning, documentation, and communication of topics for the technical governance boards. Collect, maintain, and provide access to architecture artifacts as a trusted knowledge resource. Maintain the Enterprise Architecture web presence as a customer-focused hub. Communicate the value of Enterprise Architecture by turning data into performance metrics that show impact, progress, and business outcomes. Qualifications: Bachelor's degree in Information Systems, Business Administration, or a related field, or equivalent experience. A master's degree in a business-related field is preferred. Minimum 8 years of business analysis experience on progressively more complex initiatives, including experience in business architecture, enterprise architecture, or strategic planning preferred. 3-5 years of project management experience preferred. Demonstrated experience with business capability modeling, value streams, and business process documentation and re-engineering. Experience supporting technology governance, solution assessments, or architecture review processes. Experience with technology portfolio management, application rationalization, or Business Impact Analysis. Experience developing business cases, ROI analyses, and roadmaps for technology investments. Excellent communication, presentation, and facilitation skills, with proven ability to present to executives, directors, and managers. Excellent analytical skills: able to reconcile conflicting information, break high-level needs into detail, and tell true needs apart from proposed solutions. Superb collaboration skills, with the ability to influence across organizational boundaries without direct authority. Experience in a utility or other regulated industry is preferred. Skills Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation. Strong leadership skills. Excellent analytical and technical skills. Excellent written and verbal communication skills. Excellent planning and organizational skills. Business Analysis and Architecture Skills: Business architecture principles and practices Business capability modeling and value stream mapping Business process modeling and re-engineering Requirements elicitation, management, and traceability Use case development and solution evaluation Business Impact Analysis and business continuity planning Application portfolio management and rationalization Technology governance and review board facilitation Architecture modeling, documentation, and repository tools Business case and ROI analysis Metrics, reporting, and data storytelling Strategic planning and roadmap development Competencies Ability to balance delivery speed with architectural standards and governance. Ability to turn ambiguous business needs into clear, actionable requirements. Ability to put reuse and existing capabilities ahead of new investment, reducing complexity and cost. Ability to manage competing priorities and divergent expectations while delivering high-quality work. Demonstrated ability to build trusted partnerships and lead through influence. Proven commitment to safety, reliability, and regulatory responsibility consistent with a regulated gas utility. What we offer: Health & Wellness – Rich health insurance benefits with competitive employer contribution Free access to an online wellness resources platform Work Life Balance - Up to 23 Vacation Days 80 Hours of Sick Time 10 paid holidays and 3 floating holidays 3 weeks paid parental leave Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth. 1500 sq foot exercise facility and secure bike room Financial - Meaningful annual incentive bonus opportunity in addition to base salary Competitive 401K company contribution and match 15% discount on NW Natural stock through Employee Stock Purchase Program Up to $5250 a year in tuition reimbursement Wellness incentive program Discounts - 20% off natural gas service Up to 30% discount at NW Natural Appliance Center TriMet Pass for all HQ employees Generous discounts with Verizon & AT&T Wireless Base salary range: $110,250.00 - $157,100.00 per year, depending on qualifications Annual Target Incentive: Level 3, 12.0% target Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website. https://www.nwnatural.com/about-us/the-company/careers Deadline: 12/1/26 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. E-Verify Information NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.